FDA-registered facility · Same-day shipping by 2 PM Pacific
Talk to a human: (310) 415-7759

3PL Fulfillment for
Phoenix Brands

Phoenix's home goods, wellness and beauty brands can run fulfillment from our Los Angeles warehouse, one interstate away. Weekday orders placed by 2 PM Pacific ship the same day, which is 2 PM in Phoenix in summer and 3 PM in winter.

Kraft shipping box with a printed shipping label on a packing table
  • One Los Angeles warehouse, near the ports
  • Same-day cutoff of 2 or 3 PM Phoenix time
  • 99.8% accuracy across 1M+ orders
  • Every order rate-shopped across carriers
  • No setup fees, month-to-month

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees

Get Your Phoenix Fulfillment Quote

Itemized pricing, line by line.

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No minimums · No setup fees · No long-term contract

Why Phoenix Brands Use Matrix

Four Reasons Phoenix Brands Ship From Los Angeles

  1. 1

    Imports Land Next Door

    Stock made in Asia arrives at the Ports of Los Angeles and Long Beach near our warehouse, with no extra freight leg before it can sell.

  2. 2

    A Cutoff That Moves in Your Favor

    Arizona skips daylight saving, so in winter the 2 PM Pacific cutoff lands at 3 PM in Phoenix, an extra hour of same-day orders.

  3. 3

    Interstate 10 Connects Us

    Interstate 10 links Phoenix and Los Angeles directly, so restocks from Arizona suppliers are a straightforward truck run.

  4. 4

    Out of Your Garage

    Hand off picking, packing and postage so your Phoenix team can spend its time on product and marketing.

How It Works

Move Your Phoenix Brand to Matrix in 3 Steps

  1. 01

    Share Your Numbers

    Send monthly orders, SKU count and the channels you sell on. An itemized quote comes.

  2. 02

    Route Stock to Los Angeles

    Ship from your factory, a Phoenix storage unit or your current 3PL. Every unit is counted in ShipHero on arrival.

  3. 03

    Start Shipping Same Day

    Weekday orders in by 2 PM Pacific leave the same day, and tracking flows back to your store automatically.

Benefits

What Phoenix Brands Get From a Los Angeles 3PL

Scan-Verified Picks

Every pick is barcode-scanned in ShipHero WMS, which is how we hold 99.8% accuracy across more than one million orders.

Rate Shopping on Every Label

We compare carriers on each order and choose the best option, so you are not locked into one service.

Live Inventory Everywhere

Stock syncs in real time between ShipHero and Shopify, TikTok Shop and your other channels.

Branded Packaging

Custom boxes, inserts and gift notes go into every order the way you spec them.

Returns Inspected for $2

Returns come back to Los Angeles, get inspected for $2 per unit, and sellable units go back on the shelf.

An Account Manager

One person who knows your brand answers questions about stock, orders and launches.

Who We Serve

Built for Phoenix Brands Ready to Outsource

Product Categories

We focus on products where accuracy, lot dates and presentation matter.

  • Skincare and cosmetics
  • Supplements and wellness
  • Home goods and gifts
  • Snacks and books

Working Across Time Zones

Arizona stays on Mountain Standard Time all year. When California is on daylight time, Phoenix and Los Angeles share the same clock; the rest of the year Phoenix is 1 hour ahead.

  • Summer cutoff: 2 PM Phoenix time
  • Winter cutoff: 3 PM Phoenix time
  • Orders and stock visible in ShipHero 24/7
  • Account manager in Los Angeles

Side-by-Side

Shipping In-House vs. Matrix in Los Angeles

Topic
In-House Shipping
Matrix Fulfillment
Why It Matters
Asia-Made Inventory
Port to Phoenix by truck first
Short trip from the Ports of LA and Long Beach
Stock is sellable sooner
Postage
One carrier account, one rate
Every order rate-shopped
Every order rate-shopped
Accuracy
Depends on who packs that day
99.8%, every pick barcode-scanned
Fewer reships and refunds
Your Team's Time
Afternoons spent packing boxes
Picking and packing handled for you
More time for growth work
Commitment
Lease, shelving and staff
Month-to-month, 30 days' notice
Costs move with your volume
Contract
12-month lock-in and minimums
Month-to-month, no minimums
You stay because it works, not because you're stuck

Bottom line: Phoenix brands get a warehouse one interstate away that sits next to the ports, ships the same weekday and checks every pick.

Your Phoenix Storefront, Connected

Shopify, TikTok Shop and 200+ integrations sync with ShipHero WMS, so a sale anywhere updates stock everywhere.

Published Pricing

Pricing for Phoenix Brands

Real numbers, no gated pricing. Your quote is itemized line by line.

Get My Exact Rate
Pick and Pack
$1.50 per order + $0.35 per additional item
At Volume
As low as $0.50 per order
Storage
$0.25 per bin per day · $0.90 per pallet per day
Receiving
$10 per pallet · $1.50 per mixed carton
Returns
$2 per unit inspected
Setup and Platform Fees
$0

FAQ

Phoenix Fulfillment Questions

Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.

Do you have a warehouse in Phoenix?

No. Matrix runs one warehouse, in Los Angeles. Phoenix brands store their inventory with us there and we ship orders to customers across the US.

What is the same-day cutoff in Phoenix time?

Weekday orders placed by 2 PM Pacific ship the same day. Arizona does not observe daylight saving, so that is 2 PM in Phoenix while California is on daylight time and 3 PM in Phoenix the rest of the year.

How does a Phoenix brand get inventory to Los Angeles?

Products made in Asia can ship straight to the Ports of Los Angeles and Long Beach, close to our warehouse. Stock already in Arizona can come over by truck along Interstate 10. Receiving is $10 per pallet or $1.50 per mixed carton.

Will Arizona customers still get their orders quickly?

Orders leave our Los Angeles warehouse the same weekday when placed by the cutoff, and we rate-shop each one across carriers to pick the best option for where it is going.

Can you handle skincare and supplement brands from Phoenix?

Yes. Our Los Angeles warehouse is FDA-registered, with lot tracking and FEFO picking so the earliest expiration dates ship first.

How much does fulfillment cost?

Pick and pack is $1.50 per order plus $0.35 per additional item, as low as $0.50 per order at volume. Bin storage is $0.25 per bin per day, setup and platform fees are $0, and postage is separate.

How fast can we switch from shipping ourselves?

Onboarding takes 24 to 48 hours. We connect your store, set up your packaging rules, and same-day shipping begins once your inventory is received.

Do we have to sign a long contract?

No. Matrix is month-to-month with 30 days' notice and no order minimums, for brands shipping anywhere from 50 to 50,000 orders a month.

Ready to Hand Off Fulfillment, Phoenix?

Send your volume and SKUs. Itemized pricing and onboarding in 24 to 48 hours.