What resources does Matrix Fulfillment offer?
Free guides on choosing and pricing a 3PL, a fulfillment cost calculator, a switching checklist, a 3PL glossary and a blog on carrier and shipping changes.
How accurate is the cost calculator?
It uses our published rates, so it's a reliable starting point. Your itemized quote lists every line, and pick and pack can drop as low as $0.50 per order at volume.
What is a 3PL?
A 3PL, or third-party logistics provider, stores your inventory and picks, packs and ships your orders for you.
How do I choose a 3PL?
Compare published pricing, order accuracy, shipping cutoff times, integrations, contract terms and who you'll talk to day to day.
Is it hard to switch 3PLs?
Not with a plan. Our switching checklist covers inventory transfer, store connection and timing so you don't miss orders.
Where can I see your pricing?
Our pricing page lists every rate: $1.50 per order plus $0.35 per additional item, $0.25 per bin per day, and $0 setup fees.
Do you publish shipping news?
Yes. The blog covers carrier rate increases and peak surcharges that affect Shopify and DTC brands.
Can I talk to someone instead?
Yes. Call (310) 415-7759 or email hello@matrixfulfillment.com and you'll reach our team directly.
