Last updated October 26, 2026
Agreement to These Terms
These Terms of Use govern your use of matrixfulfillment.com, which is operated by Matrix Fulfillment. By using the website, you agree to these terms. If you do not agree, please do not use the site.
Website Information Is Not a Contract
Content on this website, including pricing, service descriptions, guides and FAQs, is provided for general information. Prices shown are starting rates and may change. Postage is billed separately.
Fulfillment services are provided only under a separate written agreement between Matrix Fulfillment and the client. If that agreement conflicts with anything on this website, the agreement controls. A quote is not a binding offer until both parties sign an agreement.
Guides and General Information
Our guides, glossary and articles offer general shipping and fulfillment information. They are not legal, tax, customs or regulatory advice. Carrier rules, marketplace policies and laws change, so confirm current requirements with the relevant carrier, platform or professional adviser.
Acceptable Use
When using the website, you agree not to:
- Use the site for any unlawful purpose or in violation of these terms
- Submit false information or impersonate another person or company
- Attempt to gain unauthorized access to the site, its servers or related systems
- Interfere with the site's operation, including by introducing malicious code
- Scrape, copy or republish site content in bulk without our written permission
Intellectual Property
The website and its content, including text, graphics, logos and design, belong to Matrix Fulfillment or its licensors and are protected by intellectual property laws. You may view and print pages for your own business use. Any other use requires our written permission.
Shopify, TikTok Shop, ShipHero, Faire, Loop Returns, SPS Commerce and other names mentioned on the site are trademarks of their respective owners and are used only to describe compatibility. Their mention does not imply endorsement.
Third-Party Links
The site may link to websites we do not control. We are not responsible for their content, policies or practices.
Disclaimer
The website is provided as is and as available. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that the site will be uninterrupted, error-free or free of harmful components.
Limitation of Liability
To the fullest extent permitted by law, Matrix Fulfillment will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue or data, arising from your use of, or inability to use, the website. These terms do not limit liability under a signed service agreement, which has its own terms.
Indemnification
You agree to indemnify and hold Matrix Fulfillment harmless from claims, losses and expenses, including reasonable attorneys' fees, arising from your misuse of the website or your violation of these terms.
Governing Law
These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute about these terms or the website will be brought in the state or federal courts located in Los Angeles County, California.
Privacy
Our Privacy Policy explains how we handle personal information collected through the website.
Changes to These Terms
We may update these terms from time to time. The date at the top of this page shows when they were last changed. Continued use of the site after a change means you accept the updated terms.
Contact Us
Questions about this page can go to hello@matrixfulfillment.com or (310) 415-7759.
