About Matrix Fulfillment

Matrix Fulfillment is a Los Angeles 3PL for DTC brands that are already selling and ready to scale. We store, pick, pack and ship your orders with accuracy, speed and transparency.

Folded apparel shirts ready for ecommerce order fulfillment

1M+ orders shipped
99.8% order accuracy
Same-day shipping by 2 PM PT
FDA-registered Los Angeles facility
Powered by ShipHero WMS

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees

Talk to Our Team

Itemized pricing.

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No minimums · No setup fees · No long-term contract

How We Work

Accuracy, Speed and Transparency

1
Accuracy
Every pick is barcode-scanned in ShipHero WMS. That's how we hold 99.8% accuracy across more than one million orders.
2
Speed
Orders in by 2 PM Pacific ship the same day, and new brands are onboarded within 24 to 48 hours.
3
Transparency
Rates are published, quotes are itemized, and you can see orders and stock in ShipHero at any time.
4
People Who Know Your Brand
You work with an account manager who knows your products, packaging and launch calendar.

How It Works

Working With Matrix Takes 3 Steps

01
Get Your Itemized Quote
Tell us your volume, SKUs and sales channels. You get line-item pricing.
02
Connect and Send Inventory
We connect your store, then receive and count your inventory in ShipHero WMS.
03
Ship Same Day From LA
Orders in by 2 PM Pacific ship that day, scan-verified, with tracking sent back to your store.

Benefits

What We Do for DTC Brands

Storage and Fulfillment

We store your inventory and pick, pack and ship every order from our Los Angeles warehouse.

Lot Tracking and FEFO

Lots and expiration dates are tracked, and the oldest stock ships first.

Branded Unboxing and Kitting

Custom boxes, inserts, gift notes and bundles built as their own SKUs.

Retail and Wholesale

Ship to Erewhon, Faire, Airgoods and other retail partners from the same inventory.

Returns Your Way

Loop Returns or your own return forms, with returns inspected and sellable units restocked.

200+ Integrations

Shopify, TikTok Shop and 200+ connections through ShipHero, plus retail EDI through SPS Commerce.

Who We Serve

Built for DTC Brands Ready to Scale

Industries

We specialize in products where accuracy, expiration dates and presentation matter.

Cosmetics and skincare
Apparel and accessories
Supplements and wellness
Snacks, food and books

Brands

Brands that are already selling and need a partner who can keep up.

Shopify and Shopify Plus brands
TikTok Shop sellers
International brands entering the US
Brands shipping 50 to 50,000 orders a month

Side-by-Side

Typical 3PL vs. Matrix Fulfillment

Topic

Typical 3PL

Matrix Fulfillment

Why It Matters

Pick Accuracy

Picks keyed by hand, mistakes slip through

Barcode-scanned, 99.8% accurate

Fewer refunds, reships and bad reviews

Shipping Speed

24 to 48 hours to ship

Same day on orders by 2 PM Pacific

Fast delivery means fewer cancellations

Visibility

Weekly spreadsheets

Real-time orders and stock in ShipHero

You always know where your inventory is

Pricing

Hidden behind a sales call

Published rates, itemized quotes

You can budget before you call

Support

A general ticket queue

An account manager who knows your brand

Problems get solved, not logged

Contract

12-month lock-in and minimums

Month-to-month, no minimums

You stay because it works, not because you're stuck

Bottom line: Matrix is a Los Angeles 3PL built around accuracy, speed and transparency for DTC brands ready to grow.

Published Pricing

Transparent Pricing

Real numbers, no gated pricing. Your quote is itemized line by line.

Get My Exact Rate

Pick and Pack: $1.50 per order + $0.35 per additional item
At Volume: As low as $0.50 per order
Storage: $0.25 per bin per day · $0.90 per pallet per day
Receiving: $10 per pallet · $1.50 per mixed carton
Returns: $2 per unit inspected
Setup and Platform Fees: $0

FAQ

Questions About Matrix Fulfillment

Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.

What does Matrix Fulfillment do?

Matrix Fulfillment is a Los Angeles third-party logistics (3PL) company. We store inventory and pick, pack and ship orders for DTC brands selling on Shopify, TikTok Shop and wholesale channels.

Where is Matrix located?

Our FDA-registered warehouse is in Los Angeles, California, close to the Ports of Los Angeles and Long Beach.

Who does Matrix work with?

We work with DTC brands that are already selling and ready to scale, including cosmetics, skincare, apparel, supplements, snacks and books brands, and international brands expanding into the US.

How does Matrix keep orders accurate?

Every pick is barcode-scanned in ShipHero WMS. That's how we hold 99.8% order accuracy across more than one million orders.

What software does Matrix use?

We run on ShipHero WMS. You get real-time visibility into orders, inventory and lots, plus 200+ integrations including Shopify, TikTok Shop and EDI through SPS Commerce.

How much does Matrix cost?

Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day, and there are no setup or platform fees.

How fast can we start?

We onboard brands within 24 to 48 hours. Your store is connected and your plan is set right away, and same-day shipping starts as soon as your inventory arrives and is counted.

Is there a contract?

No. Matrix is month-to-month with 30 days' notice and no order minimums.

About Matrix Fulfillment

Accuracy, Speed and Transparency

Accuracy

Speed

Transparency

People Who Know Your Brand