Same-day shipping from Los Angeles for cosmetics, apparel and supplement brands. 99.8% pick accuracy, ShipHero WMS, and a real account manager who answers.
Get Your Custom Rate
Built for Shopify, TikTok Shop and DTC brands that are done losing orders to their 3PL.
Who We Ship For
Beauty and Skincare
Lot-tracked, FEFO-picked and packed in your branded unboxing.
Clothing and Activewear
Every size and color scan-verified, with fast returns.
Vitamins and Wellness
FDA-registered facility with lot tracking and subscriptions.
Food and Snacks
Best-by tracking for DTC, Faire and retail EDI orders.
At a Glance
Matrix Fulfillment is a Los Angeles 3PL that stores, picks, packs and ships ecommerce orders for Shopify, TikTok Shop and DTC brands. We specialize in cosmetics, apparel and supplements, and run every order through ShipHero WMS.
Why Brands Switch
How a 3PL Works
Send your inventory to our Los Angeles warehouse. We count, inspect and shelve every unit, recording lot numbers and expiration dates where needed.
Cosmetics Storage →Orders flow in from Shopify and TikTok Shop automatically. Our team scans, packs and labels each order with the best carrier rate.
See Our Rates →Returns are inspected and restocked or set aside. You see stock levels, orders and tracking live in the ShipHero portal.
Common Questions →What You Get
One person who knows your brand, answers fast and fixes problems before you notice them.
Orders in by 2 PM Pacific leave the building the same day, including TikTok Shop orders on tight SLAs.
Every cosmetic and supplement unit is tracked by lot and shipped first-expiring, first-out.
Custom boxes, tissue, inserts and gift notes, packed the way your brand looks on Instagram.
USPS, UPS and FedEx compared on every order, so you pay the lowest rate that hits your delivery promise.
Gift sets, subscription boxes and influencer PR kits assembled and shipped on schedule.
See stock, orders, returns and tracking in real time through ShipHero, synced to Shopify.
Returned units are inspected, graded and restocked or set aside, with photos when you need them.
Your Live Portal
Stock by lot and expiration date, orders by channel, and retail purchase orders from SPS Commerce, all in one ShipHero portal you can check from your phone.
Sample data for illustration
Transparent Pricing
You pay for the orders we ship and the space you use. That's it.
Fulfillment
Includes pick, pack and the first item. Each additional item is $0.35.
Getting Started
Tell us your order volume, SKU count and products. You'll get a custom rate.
We connect Shopify or TikTok Shop to ShipHero and give you an inbound plan for your first shipment.
We onboard brands within 24 to 48 hours. From then on, orders in by 2 PM Pacific ship that day.
Who We Serve
Cosmetics, apparel and supplements each need different handling. We built our processes around all three.
Integrations
Connect your store, marketplaces, subscription apps and retail partners in days. Orders and inventory sync in real time through ShipHero WMS, and retail purchase orders flow in by EDI through SPS Commerce.
Retail, Wholesale and EDI
When your brand grows past DTC, you don't need a second warehouse. Matrix ships your Shopify orders, your wholesale marketplace orders and your retail purchase orders from one pool of inventory in Los Angeles.
Talk to Us About RetailWe pick, case-pack, label and ship wholesale orders to retailers following their vendor and routing requirements, with a packing list and advance notice when the retailer asks for one.
Wholesale orders from marketplaces like Faire and Airgoods are packed and shipped to independent boutiques and grocers on time, the same way your DTC orders are.
Retail purchase orders, advance ship notices and invoices flow through SPS Commerce, so you can sell to EDI retailers without building it yourself.
DTC, marketplace and retail orders all pull from the same ShipHero inventory, so stock stays accurate across every channel.
FAQ
Straight answers. Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.
Matrix Fulfillment is a Los Angeles 3PL that receives, stores, picks, packs and ships ecommerce orders for growing direct-to-consumer brands. We specialize in cosmetics, apparel and supplement brands selling on Shopify, with TikTok Shop and Amazon orders running from the same inventory, plus kitting, subscription boxes, returns and wholesale orders as you scale.
Our warehouse is in Los Angeles, minutes from the Ports of Los Angeles and Long Beach. Containers from Asia can reach our dock days sooner than an East Coast 3PL, and ground shipping reaches the West Coast in about two days and most of the US in three to four.
Orders received by 2 PM Pacific ship the same business day, and tracking is pushed back to your store within minutes of the label printing. Orders after the cutoff ship the next morning.
Yes. We operate an FDA-registered facility with lot tracking and first-expired, first-out (FEFO) picking, so the oldest-dated units ship first and any lot can be traced to the orders it shipped in.
Yes. TikTok Shop orders flow into the same inventory pool as Shopify and Amazon, and we ship them within TikTok Shop's ship-by deadlines so your seller performance stays healthy.
Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping to as low as $0.50 per order at volume. Storage, receiving and returns are priced per unit or per pallet on our pricing page. There are no setup fees, platform fees or order minimums, and quotes are itemized line by line.
We integrate natively with Shopify and Shopify Plus, TikTok Shop, Amazon, Walmart Marketplace, WooCommerce, BigCommerce, Magento, Wix, Squarespace, Faire and ShipStation, plus subscription apps like Recharge. Retail EDI runs through SPS Commerce.
We run on ShipHero WMS, with real-time inventory sync across every sales channel, barcode scan verification at pick and pack, and 99.8% order accuracy across more than one million orders.
No. Matrix is month-to-month with 30 days' notice to leave and no exit fees. We work with brands shipping 50 orders a month and brands shipping 50,000, on the same pricing structure.
We onboard brands within 24 to 48 hours: your quote, store connection and onboarding plan are set up right away, and same-day shipping starts as soon as your inventory is received.
Yes. Retail purchase orders, advance ship notices and invoices run through SPS Commerce, so you can sell to EDI retailers while Matrix ships the orders from the same inventory as your Shopify store.
Yes. We ship wholesale orders to retailers like Erewhon following their vendor and routing requirements, and we fulfill wholesale marketplace orders from Faire and Airgoods. All of it ships from the same Los Angeles inventory as your DTC orders.
Free Itemized Quote
Tell us about your brand. A fulfillment specialist will send a custom rate and a go-live plan within one business day.