Contact Matrix Fulfillment

Call (310) 415-7759, email hello@matrixfulfillment.com or send the form. Tell us about your brand and you get an itemized quote.

Folded apparel shirts ready for ecommerce order fulfillment

Call (310) 415-7759
Email hello@matrixfulfillment.com
Itemized quote
Onboarding in 24 to 48 hours
No setup fees or long-term contracts

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees

Request Your Quote

Itemized pricing.

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No minimums · No setup fees · No long-term contract

Ways to Reach Us

Four Easy Ways to Get Started

1
Call Us
Talk to our team at (310) 415-7759 about your products, volume and sales channels.
2
Email Us
Send your questions, SKU list or order history to hello@matrixfulfillment.com.
3
Request a Quote
Fill out the form on this page and you get line-item pricing.
4
Talk to Your Account Manager
Already shipping with Matrix? Your account manager knows your brand and is your first call.

How It Works

What Happens After You Reach Out

01
We Learn About Your Brand
We ask about your monthly volume, SKU count, packaging and the channels you sell on.
02
You Get an Itemized Quote
You get line-item pricing, with postage separate and no hidden fees.
03
We Onboard You Fast
Once you're ready, we connect your store and get you onboarded within 24 to 48 hours.

Benefits

What to Send Us for the Most Accurate Quote

Monthly Order Volume

Your average orders per month, and what peak season looks like for your brand.

SKU Count

How many products and variants you sell, plus any bundles or kits.

Sales Channels

Shopify, TikTok Shop, retail partners or EDI through SPS Commerce, so we can plan your integrations.

Product Details

Whether you sell cosmetics, supplements, snacks or other items with lots or expiration dates.

Packaging Needs

Branded boxes, inserts, gift notes or kits you want in every order.

Returns Process

Whether you use Loop Returns or your own return forms today.

What to Expect

What Working With Matrix Looks Like

Before You Sign

Everything is clear before you commit to anything.

Itemized quote
Published rates, no hidden fees
$0 setup and platform fees
Month-to-month with 30 days' notice

After You Go Live

From the first order, you can see exactly what's happening.

Same-day shipping on orders by 2 PM Pacific
Every pick barcode-scanned
Live orders and stock in ShipHero
An account manager who knows your brand

Side-by-Side

Typical 3PL Sales Process vs. Matrix

Topic

Typical 3PL Sales Process

Matrix Fulfillment

Why It Matters

Getting Pricing

Several calls before you see a number

Itemized quote

You can compare options quickly

Rates

Hidden until you sign

Published rates, line-item quotes

You can budget before you call

Onboarding

Weeks of setup

24 to 48 hours

Start shipping sooner

Contract

Long-term commitment

Month-to-month, 30 days' notice

You stay because it works

Point of Contact

A general ticket queue

An account manager who knows your brand

Questions get answered, not logged

Contract

12-month lock-in and minimums

Month-to-month, no minimums

You stay because it works, not because you're stuck

Bottom line: reach out by phone, email or the form, and you get clear, itemized pricing with no pressure to sign long-term.

Published Pricing

Our Published Pricing

Real numbers, no gated pricing. Your quote is itemized line by line.

Get My Exact Rate

Pick and Pack: $1.50 per order + $0.35 per additional item
At Volume: As low as $0.50 per order
Storage: $0.25 per bin per day · $0.90 per pallet per day
Receiving: $10 per pallet · $1.50 per mixed carton
Returns: $2 per unit inspected
Setup and Platform Fees: $0

FAQ

Questions About Getting in Touch

Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.

How do I contact Matrix Fulfillment?

Call (310) 415-7759, email hello@matrixfulfillment.com or fill out the quote form on this page.

How do I get a quote?

Send us your volume, SKUs and sales channels, and you get an itemized quote.

What information do you need for a quote?

Your monthly order volume, SKU count, sales channels, packaging needs and how you handle returns today. The more detail you share, the more accurate your quote.

Is there a minimum order volume?

No. We have no order minimums and work with brands shipping 50 to 50,000 orders a month on the same pricing structure.

Do I need to sign a long-term contract?

No. Matrix is month-to-month with 30 days' notice and no order minimums.

How much does fulfillment cost?

Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day, and there are no setup or platform fees.

How long does onboarding take?

We onboard brands within 24 to 48 hours. Your store is connected and your plan is set right away, and same-day shipping starts as soon as your inventory arrives and is counted.

Who will I work with after I sign?

You work with an account manager who knows your brand, your products and your launch calendar, and is your first point of contact.

Contact Matrix Fulfillment

Four Easy Ways to Get Started

Call Us

Email Us

Request a Quote

Talk to Your Account Manager