Why Growing Brands Choose Matrix Fulfillment

A Los Angeles 3PL built for brands that are already selling and ready to scale: 1M+ orders shipped, 99.8% accuracy, same-day shipping and real people who know your brand.

Folded apparel shirts ready for ecommerce order fulfillment

1M+ orders shipped
99.8% order accuracy
Same-day shipping by 2 PM PT
FDA-registered Los Angeles facility
ShipHero WMS with real-time visibility

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees

Talk to Our Team

Itemized pricing.

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No minimums · No setup fees · No long-term contract

The Matrix Difference

Four Things That Set Matrix Apart

1
Accuracy You Can Measure
Every pick is barcode-scanned in ShipHero. That's how we hold 99.8% order accuracy across more than one million orders.
2
Speed From Los Angeles
Orders in by 2 PM Pacific ship the same day, close to the Ports of Los Angeles and Long Beach where most imports arrive.
3
People Who Know Your Brand
You work with an account manager who knows your products, packaging and launch calendar.
4
Pricing in the Open
Rates are published, quotes are itemized, and there are no setup fees, platform fees or long-term contracts.

How It Works

Getting Started Takes 3 Steps

01
Get Your Itemized Quote
Tell us your volume, SKUs and sales channels. You get line-item pricing.
02
Connect and Send Inventory
We connect your store, then receive and count your inventory in ShipHero WMS.
03
Ship Same Day From LA
Orders in by 2 PM Pacific ship that day, scan-verified, with tracking sent back to your store.

Benefits

Everything a Scaling Brand Needs Under One Roof

FDA-Registered Facility

Store and ship cosmetics, skincare, supplements and snacks from an FDA-registered warehouse.

Lot Tracking and FEFO

Lots and expiration dates are tracked, and the oldest stock ships first.

200+ Integrations

Shopify, TikTok Shop and 200+ connections with real-time inventory sync, plus retail EDI through SPS Commerce.

Retail and Wholesale

Ship to Erewhon, Faire, Airgoods and other retail partners from the same inventory.

Returns Your Way

Loop Returns or your own return forms, with returns inspected and restocked for $2 per unit.

Rate-Shopped Shipping

Every order is rate-shopped across carriers for the best price at the speed you need, then shipped same day on orders by 2 PM Pacific.

Who We Serve

Built for DTC Brands Ready to Scale

Industries

We specialize in products where accuracy, expiration dates and presentation matter.

Cosmetics and skincare
Apparel and accessories
Supplements and wellness
Snacks, food and books

Channels

Sell everywhere your customers shop, from one pool of inventory.

Shopify and Shopify Plus
TikTok Shop
Faire and wholesale
Retail EDI through SPS Commerce

Side-by-Side

Typical 3PL vs. Matrix Fulfillment

Topic

Typical 3PL

Matrix Fulfillment

Why It Matters

Pick Accuracy

Picks keyed by hand, mistakes slip through

Barcode-scanned, 99.8% accurate

Fewer refunds, reships and bad reviews

Shipping Speed

24 to 48 hours to ship

Same day on orders by 2 PM Pacific

Fast delivery means fewer cancellations

Onboarding

Weeks of setup

24 to 48 hours

Start shipping sooner

Pricing

Hidden behind a sales call

Published rates, itemized quotes

You can budget before you call

Compliance

General storage

FDA-registered with lot tracking

Ready for beauty, supplement and food brands

Contract

12-month lock-in and minimums

Month-to-month, no minimums

You stay because it works, not because you're stuck

Bottom line: Matrix combines accuracy, speed and transparent pricing so growing brands can scale without the usual 3PL headaches.

Published Pricing

Transparent Pricing

Real numbers, no gated pricing. Your quote is itemized line by line.

Get My Exact Rate

Pick and Pack: $1.50 per order + $0.35 per additional item
At Volume: As low as $0.50 per order
Storage: $0.25 per bin per day · $0.90 per pallet per day
Receiving: $10 per pallet · $1.50 per mixed carton
Returns: $2 per unit inspected
Setup and Platform Fees: $0

FAQ

Questions About Matrix Fulfillment

Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.

What is Matrix Fulfillment?

Matrix Fulfillment is a Los Angeles third-party logistics (3PL) company for DTC brands. We store inventory and pick, pack and ship orders for Shopify, TikTok Shop and wholesale channels, with same-day shipping on orders placed by 2 PM Pacific.

Where is Matrix located?

Our FDA-registered warehouse is in Los Angeles, California, close to the Ports of Los Angeles and Long Beach.

What kinds of brands do you work with?

We specialize in cosmetics, skincare, apparel, supplements, snacks and books for brands that are already selling and ready to grow, including international brands expanding into the US.

How accurate is Matrix?

We hold 99.8% order accuracy across more than one million orders, because every pick is barcode-scanned in ShipHero WMS.

What software do you use?

We run on ShipHero WMS. You get real-time visibility into orders, inventory and lots, plus 200+ integrations including Shopify, TikTok Shop and EDI through SPS Commerce.

How much does Matrix cost?

Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day, and there are no setup or platform fees.

How fast can we start?

We onboard brands within 24 to 48 hours. Your store is connected and your plan is set right away, and same-day shipping starts as soon as your inventory arrives and is counted.

Is there a contract?

No. Matrix is month-to-month with 30 days' notice and no order minimums.

Why Growing Brands Choose Matrix Fulfillment

Four Things That Set Matrix Apart

Accuracy You Can Measure

Speed From Los Angeles

People Who Know Your Brand

Pricing in the Open