FDA-registered facility · Same-day shipping by 2 PM Pacific
Talk to a human: (310) 415-7759

US Fulfillment for International Brands Expanding to America

Brands from Canada, Australia, the United Kingdom and Europe use our FDA-registered Los Angeles warehouse to ship US orders like a domestic brand, same day when orders land by 2 PM Pacific.

Folded apparel shirts ready for ecommerce order fulfillment
  • A Los Angeles warehouse for your US orders
  • Same-day shipping by 2 PM Pacific
  • FDA-registered facility
  • No setup fees, priced in US dollars
  • Onboarding in 24 to 48 hours

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees

Get Your US Fulfillment Quote

Itemized pricing.

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No minimums · No setup fees · No long-term contract

Why International Brands Choose Matrix

Four Reasons International Brands Fulfill US Orders With Matrix

  1. 1

    Ship Like a US Brand

    US customers get domestic delivery speed and US tracking instead of an international parcel.

  2. 2

    Skip Customs on Every Order

    The US suspended duty-free de minimis entry for low-value parcels in 2025. Import in bulk, then ship each order domestically.

  3. 3

    FDA-Registered Warehouse

    Our Los Angeles facility is FDA registered and ready for cosmetics, supplement and food brands.

  4. 4

    A West Coast Gateway

    Goods made in Asia land at the Ports of Los Angeles and Long Beach, close to our warehouse.

On This PageHow It WorksBenefitsLaunch PlanComparePricingFAQGet a Quote

How It Works

Start Selling in the US in 3 Steps

  1. 01

    Get Your US Quote

    Tell us your products, volume and how you sell today. You get itemized pricing in US dollars.

  2. 02

    Send Inventory to Los Angeles

    Ship by ocean or air freight to Los Angeles, by truck from Canada, or straight from your manufacturer in Asia.

  3. 03

    Ship to US Customers Same Day

    Orders in by 2 PM Pacific ship that day from LA, with tracking sent back to your Shopify store.

Benefits

What International Brands Get With a US Warehouse

Faster US Delivery

Orders ship domestically from Los Angeles instead of as international parcels.

No Duties on Every Parcel

Import inventory in bulk shipments, then ship orders inside the US with no customs step for your customers.

Easier US Returns

US customers return to a US address. We inspect and restock for $2 per unit, so nothing ships back overseas.

Shopify and TikTok Shop US

Connect your Shopify store and TikTok Shop US, with inventory synced in real time through ShipHero WMS.

Retail and Wholesale Ready

Ship to US retailers like Erewhon and wholesale marketplaces like Faire, with EDI through SPS Commerce.

Visibility From Anywhere

Check US stock and orders in ShipHero from any time zone, any time of day.

Your US Launch Plan

How International Brands Launch in the US With Matrix

Getting Inventory to Los Angeles

Brands send inventory by ocean or air freight, by cross-border truck from Canada, or factory-direct from Asia.

  • Ocean freight into the Ports of LA and Long Beach
  • Air freight into LAX
  • Cross-border truck freight from Canada
  • Factory-direct shipments from Asia

Running US Orders From Abroad

Wherever your team is, US orders sync automatically and ship from Los Angeles on Pacific time.

  • Orders sync automatically from Shopify
  • Same-day shipping by 2 PM Pacific
  • Stock and orders visible in ShipHero 24/7
  • A US account manager on Pacific time

Side-by-Side

Shipping From Overseas vs. a US Warehouse With Matrix

Topic
Shipping From Overseas
Matrix Fulfillment
Why It Matters
Delivery Time
International transit, often a week or more
Domestic shipping from Los Angeles
US shoppers expect fast delivery
Duties and Customs
Customs paperwork on every parcel
Imported in bulk, shipped domestically
Fewer surprise fees for your customers
Returns
Shipped back overseas or written off
Returned to LA, $2 per unit to restock
Returned stock can sell again
Retail and Wholesale
Hard to supply US retailers from abroad
Faire, Erewhon and EDI via SPS Commerce
Opens US wholesale channels
Customer Experience
International tracking and delays
US tracking, same-day dispatch
Better reviews and repeat orders
Contract
12-month lock-in and minimums
Month-to-month, no minimums
You stay because it works, not because you're stuck

Bottom line: international brands grow faster in the US when their inventory is already here. Matrix gives you a Los Angeles base without opening your own warehouse.

US Fulfillment by City

Find the page for your home market. Each one covers shipping lanes, time zones and how brands from that city launch in the US.

Published Pricing

US Fulfillment Pricing in US Dollars

Real numbers, no gated pricing. Your quote is itemized line by line.

Get My Exact Rate
Pick and Pack
$1.50 per order + $0.35 per additional item
At Volume
As low as $0.50 per order
Storage
$0.25 per bin per day · $0.90 per pallet per day
Receiving
$10 per pallet · $1.50 per mixed carton
Returns
$2 per unit inspected
Setup and Platform Fees
$0

Keep Exploring

More Markets

FAQ

US Fulfillment Questions From International Brands

Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.

How can an international brand sell in the USA without its own warehouse?

Most international Shopify brands start by shipping US orders from home, but every parcel crosses customs, pays international postage and takes longer to arrive. With Matrix, you send inventory to our Los Angeles warehouse in bulk, and US orders ship domestically the same day when they're placed by 2 PM Pacific.

Why use a Los Angeles warehouse for US fulfillment?

Los Angeles is home to the Ports of Los Angeles and Long Beach, the largest port complex in the US. Freight from Asia and Australia lands close to our warehouse, and LA puts your stock near California, one of the biggest DTC markets in the country.

Does working across time zones cause problems?

No. Orders sync automatically from your store and ship on Pacific time, and your stock and orders are visible in ShipHero WMS around the clock.

Can you fulfill US orders from my existing Shopify store?

Yes. We connect your Shopify store through ShipHero WMS, so US orders route to our Los Angeles warehouse automatically while you keep selling at home.

Is Matrix FDA registered?

Yes. Matrix is an FDA-registered facility, which matters for international cosmetics, skincare, supplement and snack brands storing products in the US.

What does US fulfillment cost?

Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day, there are no setup or platform fees, and everything is quoted in US dollars.

How fast can we start shipping US orders?

We onboard brands within 24 to 48 hours. Your store is connected right away, and same-day shipping starts as soon as your inventory arrives in Los Angeles and is counted.

Do you work with other international brands?

Yes. We work with brands from Canada, Australia, the United Kingdom and Europe that want a US base for their DTC, TikTok Shop and wholesale orders.

Ready to Grow in the US?

Send us your products and volume. Itemized US fulfillment pricing.