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Subscription Box Fulfillment That Ships On Time

For subscription brands shipping a box every month. We build your kits before ship date, pack every insert to spec and ship your whole run from Los Angeles, scan-verified.

Folded apparel shirts ready for ecommerce order fulfillment
  • Kits built before ship date
  • Inserts and gift notes packed to spec
  • 99.8% order accuracy across 1M+ orders
  • Same-day shipping by 2 PM PT
  • Month-to-month, no setup fees

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees

Get Your Subscription Box Quote

Itemized pricing.

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No minimums · No setup fees · No long-term contract

Why Subscription Boxes Are Different

Four Things Every Monthly Box Has to Get Right

  1. 1

    The Box Has to Be Complete

    A missing item in a curated box feels like a broken promise. Every pick is barcode-scanned, so each box ships with exactly what it should.

  2. 2

    Ship Date Is a Deadline

    Subscribers expect their box when you said it would arrive. We build kits ahead and ship orders in by 2 PM Pacific the same day.

  3. 3

    Unboxing Keeps Subscribers

    The moment the box opens is what earns next month's renewal. Branded boxes, inserts and notes go in the same way every time.

  4. 4

    Every Month Changes

    New products, new inserts, new themes. Your account manager plans each month's build with you before it starts.

On This PageHow It WorksBenefitsHow It WorksComparePricingFAQGet a Quote

How It Works

Your Monthly Box in 3 Steps

  1. 01

    Plan the Month's Build

    Share what goes in this month's box, the inserts and your ship date. We set up the kit as its own SKU in ShipHero.

  2. 02

    Kit Ahead of Ship Date

    We receive your products and packaging, then assemble boxes before ship date so the run is ready to go.

  3. 03

    Batch Ship From LA

    Your subscription orders ship as a batch from Los Angeles, every box scan-verified, with tracking sent back to your store.

Benefits

Built for Recurring Monthly Boxes

Kits as Their Own SKUs

Each month's box is built as a kit SKU, so inventory, picks and counts stay clean.

Inserts and Gift Notes

Welcome cards, product guides and gift notes are packed exactly where you want them.

Branded Unboxing

Custom boxes and packaging packed the same way on box one and box 10,000.

Lot Tracking and FEFO

For skincare, supplements and snacks, lots and dates are tracked and the oldest stock ships first.

One-Off Orders Too

Add-ons, gift boxes and single-product orders ship from the same inventory as your subscription.

Returns Handled

Loop Returns or your own forms, with returns inspected and restocked for $2 per unit.

How It Works

What a Subscription Run Looks Like at Matrix

Before Ship Date

The work that makes a monthly run go smoothly happens ahead of time.

  • Month's contents mapped as a kit SKU
  • Products, boxes and inserts received and counted
  • Kits assembled and checked
  • Ship date confirmed with your account manager

On Ship Date

Your subscription orders go out together, tracked and verified.

  • Batch shipped from Los Angeles
  • Every box barcode-scanned
  • Tracking synced back to your store
  • Live stock and orders in ShipHero

Side-by-Side

Typical 3PL vs. Matrix for Subscription Boxes

Topic
Typical 3PL
Matrix Fulfillment
Why It Matters
Kitting
Boxes built as orders come in
Kits built before ship date
Your run is ready on time
Box Accuracy
Missing items you hear about later
Barcode-scanned, 99.8% accurate
Fewer complaints and cancellations
Unboxing
Inserts skipped when it gets busy
Inserts and notes packed to spec
A first impression that renews
Monthly Changes
New contents mean new tickets
An account manager who plans each run
Each month launches on schedule
Pricing
Kitting fees buried in the invoice
Published rates, itemized quotes
You know your cost per box
Contract
12-month lock-in and minimums
Month-to-month, no minimums
You stay because it works, not because you're stuck

Bottom line: subscription boxes live or die on complete, on-time, well-packed boxes, and that is exactly what we build our process around.

Connected to Shopify and the Channels You Sell On

Subscription and one-off orders flow into ShipHero WMS through 200+ integrations, so stock stays accurate everywhere.

Published Pricing

Subscription Box Pricing

Real numbers, no gated pricing. Your quote is itemized line by line.

Get My Exact Rate
Pick and Pack
$1.50 per order + $0.35 per additional item
At Volume
As low as $0.50 per order
Storage
$0.25 per bin per day · $0.90 per pallet per day
Receiving
$10 per pallet · $1.50 per mixed carton
Returns
$2 per unit inspected
Setup and Platform Fees
$0

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FAQ

Subscription Box Fulfillment Questions

Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.

What is subscription box fulfillment?

Subscription box fulfillment is storing your products, assembling each month's box, and shipping it to every subscriber on schedule. Matrix does this from our Los Angeles warehouse, with every pick barcode-scanned.

Do you build the boxes before ship date?

Yes. Each month's box is set up as its own kit SKU, and we assemble kits ahead of ship date so your run is ready to ship.

Can you pack inserts, cards and gift notes?

Yes. Welcome cards, product guides, gift notes and other inserts are packed to your spec in every box, along with your branded packaging.

How do you ship a whole subscription run?

We batch ship your subscription orders from Los Angeles once kits are built. Orders in by 2 PM Pacific on a weekday ship the same day, and tracking syncs back to your store.

What if the box contents change every month?

That is normal for subscription brands. Your account manager plans each month's contents, inserts and ship date with you, and we set up the new kit before the build starts.

How much does subscription box fulfillment cost?

Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day, and there are no setup or platform fees.

Can you also ship one-off orders and add-ons?

Yes. Add-ons, gift boxes and single-product orders ship from the same inventory as your subscription boxes, so you don't need a second warehouse.

Is there a contract or order minimum?

No. Matrix is month-to-month with 30 days' notice and no order minimums.

Ready for Boxes That Ship Complete and On Time?

Tell us about your box and ship date. Itemized pricing.