3PL Fulfillment for New York Brands

Why New York Brands Choose Matrix

Four Reasons New York Brands Fulfill From Los Angeles

1
Storage by the Bin
Store stock at $0.25 per bin per day or $0.90 per pallet per day, priced by what you use rather than by square foot.
2
Asia-Made Stock Lands Here
Goods from Asian factories arrive at the Ports of Los Angeles and Long Beach, close to our warehouse, with no cross-country leg.
3
A 5 PM Eastern Cutoff
Orders placed by 2 PM Pacific, which is 5 PM in New York, ship the same weekday from our warehouse.
4
Built for Shopify Plus
High-volume Shopify Plus and TikTok Shop stores sync with ShipHero WMS in real time, order by order.

On This PageHow It Works Benefits New York Plan Compare Pricing FAQ Get a Quote

How It Works

Move New York Fulfillment to LA in 3 Steps

01
Get Line-Item Pricing
Share SKUs, channels and monthly volume. Your itemized quote arrives.
02
Ship Inventory to Los Angeles
Route production to the Ports of LA and Long Beach or send current stock from New York. Every unit is counted.
03
Ship Same Day by 5 PM Eastern
Weekday orders placed by 5 PM Eastern ship that day, with tracking synced to your store.

Benefits

What New York Brands Get From Matrix

Accuracy at Scale

Barcode-scanned picks in ShipHero WMS deliver 99.8% accuracy across more than one million orders.

Retail and Wholesale Orders

Fill Faire, Erewhon and Airgoods orders, or EDI retail orders through SPS Commerce, from one inventory.

Premium Unboxing

Branded boxes, inserts and gift notes are packed to spec, so every order feels like your brand.

PR and Gift Kits

Kits and bundles are built as their own SKUs for launches, gift sets and press sends.

Returns Through Loop

Loop Returns or your own forms bring items back for $2 per unit inspected, and sellable stock is restocked.

Month-to-Month Terms

No order minimums, $0 setup and platform fees, and 30 days' notice to leave.

Your New York Plan

How New York Brands Ship From a Los Angeles 3PL

Getting Stock to LA

New York brands often produce overseas. Those shipments can land on the West Coast and go straight into our warehouse.

Factory-direct to the Ports of LA and Long Beach
Current stock sent from New York by freight
Receiving at $10 per pallet
Every unit counted in ShipHero

Running Orders From New York

New York is on Eastern time, 3 hours ahead of Los Angeles all year since both states change clocks on the same dates. The same-day cutoff is 5 PM in New York.

Shopify Plus orders sync automatically
Same-day shipping by 5 PM Eastern
Stock levels live in ShipHero
An account manager who knows your line

Side-by-Side

Local 3PL vs. Matrix in Los Angeles

Topic

Local 3PL

Matrix Fulfillment

Why It Matters

Asia-Made Inventory

West Coast arrival, then freight east

Received close to the Ports of LA and Long Beach

Stock sells sooner

Northeast Delivery

Shorter ground transit to nearby states

Longer ground transit, faster services available

Rate shopping picks the best option

Storage Pricing

Varies by provider

$0.25 per bin, $0.90 per pallet daily

Pay for what you store

Wholesale and Retail

Sometimes a separate provider

Faire, Erewhon and EDI from one inventory

One stock pool for every channel

Commitment

Often minimums or long terms

No minimums, month-to-month

Flexibility as you grow

Contract

12-month lock-in and minimums

Month-to-month, no minimums

You stay because it works, not because you're stuck

Bottom line: New York brands producing overseas can receive close to the West Coast ports, ship the same day by 5 PM Eastern and offer faster services to Northeast customers who want speed.

Connected to Shopify Plus, TikTok Shop and More

ShipHero WMS ties Shopify Plus, TikTok Shop and 200+ integrations together, with inventory updated in real time.

Shopify Shopify Plus TikTok Shop Loop Returns WooCommerce All Integrations

Published Pricing

Fulfillment Pricing for New York Brands

Real numbers, no gated pricing. Your quote is itemized line by line.

Get My Exact Rate

Pick and Pack

$1.50 per order + $0.35 per additional item

At Volume

As low as $0.50 per order

Storage

$0.25 per bin per day · $0.90 per pallet per day

Receiving

$10 per pallet · $1.50 per mixed carton

Returns

$2 per unit inspected

Setup and Platform Fees

Keep Exploring

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3PL Fulfillment for Phoenix Brands

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FAQ

Questions From New York Brands

Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.

Does Matrix have a New York warehouse?

No. Matrix runs one warehouse, in Los Angeles. New York brands send inventory there and we ship orders across the US.

Why would a New York brand fulfill from Los Angeles?

Many New York brands manufacture in Asia, and those goods arrive at the Ports of Los Angeles and Long Beach near our warehouse. Fulfilling there avoids a freight leg across the country before stock can sell.

What is the same-day cutoff in New York time?

Weekday orders placed by 5 PM Eastern ship the same day. That is our 2 PM Pacific cutoff, and the 3-hour difference holds all year.

How long do orders take to reach customers in the Northeast?

Ground shipping from the West Coast to the Northeast takes longer than from a nearby warehouse. Faster services are available for customers who need them, and we rate-shop every order to choose the best option.

How do we get inventory from New York to Los Angeles?

Stock already in New York ships west by pallet or carton freight, received at $10 per pallet or $1.50 per mixed carton. New production can ship from the factory straight to the West Coast ports.

What does fulfillment cost compared with storing in the city?

Storage is $0.25 per bin or $0.90 per pallet per day. Pick and pack is $1.50 per order plus $0.35 per additional item, as low as $0.50 at volume, with $0 setup fees. Postage is separate.

Can you ship wholesale and retail orders too?

Yes. We ship to retail and wholesale partners like Erewhon, Faire and Airgoods, and handle retail EDI through SPS Commerce, all from the same inventory as your DTC orders.

How fast can we onboard?

Within 24 to 48 hours. Terms are month-to-month with 30 days' notice and no order minimums.

3PL Fulfillment forNew York Brands

Four Reasons New York Brands Fulfill From Los Angeles

Storage by the Bin

Asia-Made Stock Lands Here

A 5 PM Eastern Cutoff

Built for Shopify Plus