Chicago's food, beauty and apparel brands can run fulfillment from our Los Angeles warehouse, close to the ports where Asia-made goods arrive. Weekday orders placed by 4 PM Central ship the same day.

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees
Get Your Chicago Brand Quote
Itemized pricing, line by line.
No minimums · No setup fees · No long-term contract
Why Chicago Brands Ship From LA
Goods made in Asia land at the Ports of Los Angeles and Long Beach, close to our warehouse, with no rail or truck leg to the Midwest first.
Orders placed by 2 PM Pacific, which is 4 PM in Chicago, ship the same weekday, so most of your business day counts.
We compare carriers and services on every order, so each package goes out on the best available option for its destination.
Our FDA-registered facility tracks lots and best-by dates, with FEFO picking for snacks, supplements and skincare.
How It Works
01
Send your SKUs, monthly volume and sales channels. An itemized quote comes.
02
Point factory shipments at the Ports of LA and Long Beach, or send domestic inventory to us. Every unit is counted in ShipHero.
03
Weekday orders in by 4 PM Central ship that day, and tracking flows back to your store automatically.
Benefits
Every pick is barcode-scanned in ShipHero WMS, which is how we hold 99.8% accuracy across more than one million orders.
Lot tracking and FEFO picking ship the earliest best-by dates first, which matters for Chicago food and snack brands.
Stock levels sync between ShipHero and Shopify or TikTok Shop in real time, so your Chicago team never sells what isn't there.
Supply Faire, Erewhon, Airgoods and EDI retailers through SPS Commerce from the same Los Angeles inventory.
One person who knows your brand handles your questions, with two hours of overlap built into every Chicago afternoon.
Pick and pack from $1.50 per order, $0 setup and platform fees, and month-to-month terms with 30 days' notice.
Your Chicago Plan
Chicago brands that manufacture in Asia can ship factory-direct to the West Coast instead of routing inventory through the Midwest.
Chicago is on Central time, 2 hours ahead of Los Angeles all year since Illinois and California change clocks on the same dates. The same-day cutoff lands at 4 PM in Chicago.
Side-by-Side
Bottom line: Chicago brands with Asia-made inventory can skip the freight leg to the Midwest, ship the same day by 4 PM Central, and choose faster services for customers who need speed.
Shopify, Shopify Plus, TikTok Shop and 200+ other integrations sync through ShipHero WMS in real time.
Published Pricing
Real numbers, no gated pricing. Your quote is itemized line by line.
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FAQ
Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.
No. Matrix runs one warehouse, in Los Angeles. Chicago brands send inventory to us and we ship their orders nationwide from Southern California.
If your products are made in Asia, they arrive at the Ports of Los Angeles and Long Beach, close to our warehouse. Fulfilling there removes the freight leg to the Midwest before stock can sell.
Weekday orders placed by 2 PM Pacific ship the same day. That is 4 PM in Chicago all year, because Illinois and California move their clocks on the same dates.
Ground shipping from the West Coast to the Midwest takes longer than shipping from a nearby warehouse. Faster services are available for customers who need them, and we rate-shop every order to pick the best option.
Brands with domestic stock send it by pallet or carton freight, and receiving is $10 per pallet or $1.50 per mixed carton. Asia-made goods can ship factory-direct to the ports near our warehouse.
Pick and pack is $1.50 per order plus $0.35 per additional item, as low as $0.50 per order at volume. Bin storage is $0.25 per bin per day, pallet storage $0.90 per day, and postage is separate.
Yes. Matrix is an FDA-registered facility with lot tracking, best-by tracking and FEFO picking, so the earliest dates ship first.
No. Matrix is month-to-month with 30 days' notice, no order minimums and $0 setup fees, whether you ship 50 or 50,000 orders a month.
Send us your SKUs and volume. Itemized pricing and onboarding in 24 to 48 hours.