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US Fulfillment for Wellington
Shopify Brands

Wellington's design-led and creative brands sell to customers far beyond Cook Strait. Our Los Angeles warehouse ships their US orders domestically, the same weekday when orders land by 2 PM Pacific.

Kraft shipping box with a printed shipping label on a packing table
  • A Los Angeles warehouse for your US orders
  • Same-day shipping by 2 PM Pacific
  • FDA-registered facility
  • No setup fees, priced in US dollars
  • Onboarding in 24 to 48 hours

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees

Get Your US Fulfillment Quote

Itemized pricing, line by line.

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No minimums · No setup fees · No long-term contract

Why Wellington Brands Choose Matrix

Four Reasons Wellington Brands Fulfill US Orders With Matrix

  1. 1

    Ship Like a US Brand

    US customers get domestic delivery speed and tracking instead of an international parcel from New Zealand.

  2. 2

    Skip Customs on Every Order

    The US suspended duty-free de minimis entry for low-value parcels in 2025. Import in bulk, then ship each order domestically.

  3. 3

    FDA-Registered Warehouse

    Our Los Angeles facility is FDA registered and ready for cosmetics, supplement and food brands.

  4. 4

    Your Day Starts With Orders Shipped

    By late morning in Wellington, the 2 PM Pacific cutoff has passed and that day's US orders are packed and on their way.

On This PageHow It WorksBenefitsLaunch PlanComparePricingFAQGet a Quote

How It Works

Start Selling in the US in 3 Steps

  1. 01

    Get Your US Quote

    Tell us your products, volume and how you sell today. You get itemized pricing in US dollars.

  2. 02

    Send Inventory to Los Angeles

    Ship by ocean across the Pacific into the Ports of Los Angeles and Long Beach, or air freight into LAX.

  3. 03

    Ship to US Customers Same Day

    Orders in by 2 PM Pacific ship that day from LA, with tracking sent back to your Shopify store.

Benefits

What Wellington Brands Get With a US Warehouse

Faster US Delivery

Orders ship domestically from Los Angeles instead of as international parcels from New Zealand.

No Duties on Every Parcel

Import inventory in bulk shipments, then ship orders inside the US with no customs step for your customers.

Easier US Returns

US customers return to a US address. We inspect and restock for $2 per unit, so nothing ships back to New Zealand.

Shopify and TikTok Shop US

Connect your Shopify store and TikTok Shop US, with inventory synced in real time through ShipHero WMS.

Retail and Wholesale Ready

Ship to US retailers like Erewhon and wholesale marketplaces like Faire, with EDI through SPS Commerce.

Morning Updates, Wellington Time

Check what shipped in ShipHero over your morning coffee, then send questions while our team is still at work.

Your US Launch Plan

How Wellington Brands Launch in the US With Matrix

Getting Inventory to Los Angeles

New Zealand brands usually ship by ocean across the Pacific or by air for urgent restocks. Both routes land close to our warehouse.

  • Ocean freight into the Ports of LA and Long Beach
  • Air freight into LAX for urgent restocks
  • Factory-direct shipments from Asia
  • Every unit counted in ShipHero on arrival

Running US Orders From Wellington

New Zealand and California change clocks on different dates, so Wellington is 19 to 21 hours ahead of Los Angeles: 19 hours from April to late September, 20 hours in the weeks around each switch, and 21 hours from November to March. The 2 PM Pacific same-day cutoff falls between 9 AM and 11 AM the next morning in Wellington.

  • Orders sync automatically from Shopify
  • Same-day shipping by 2 PM Pacific
  • Stock and orders visible in ShipHero 24/7
  • A US account manager on Pacific time

Side-by-Side

Shipping From New Zealand vs. a US Warehouse With Matrix

Topic
Shipping From New Zealand
Matrix Fulfillment
Why It Matters
Delivery Time
International transit, often a week or more
Domestic shipping from Los Angeles
US shoppers expect fast delivery
Duties and Customs
Customs paperwork on every parcel
Imported in bulk, shipped domestically
Fewer surprise fees for your customers
Returns
Shipped back overseas or written off
Returned to LA, $2 per unit to restock
Returned stock can sell again
Retail and Wholesale
Hard to supply US retailers from abroad
Faire, Erewhon and EDI via SPS Commerce
Opens US wholesale channels
Customer Experience
International tracking and delays
US tracking, same-day dispatch
Better reviews and repeat orders
Contract
12-month lock-in and minimums
Month-to-month, no minimums
You stay because it works, not because you're stuck

Bottom line: Wellington brands can grow US sales without leaving New Zealand. Matrix holds your US stock in Los Angeles and ships it domestically.

Built for Shopify Brands Expanding to the US

Shopify, TikTok Shop US and 200+ other integrations connect through ShipHero WMS, so your Wellington team sees US inventory in real time.

ShopifyShopify PlusTikTok ShopLoop ReturnsWooCommerceAll Integrations

Published Pricing

US Fulfillment Pricing in US Dollars

Real numbers, no gated pricing. Your quote is itemized line by line.

Get My Exact Rate
Pick and Pack
$1.50 per order + $0.35 per additional item
At Volume
As low as $0.50 per order
Storage
$0.25 per bin per day · $0.90 per pallet per day
Receiving
$10 per pallet · $1.50 per mixed carton
Returns
$2 per unit inspected
Setup and Platform Fees
$0

Keep Exploring

More Markets in Australia and New Zealand

US Fulfillment for Christchurch Brands

Ship US orders from Los Angeles for Christchurch brands.

US Fulfillment for Sydney Brands

Ship US orders from Los Angeles for Sydney brands.

US Fulfillment for Melbourne Brands

Ship US orders from Los Angeles for Melbourne brands.

See All Markets →

FAQ

US Fulfillment Questions From Wellington Brands

Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.

How can a Wellington brand sell in the USA without its own US warehouse?

Most Wellington Shopify brands start by shipping US orders from home, but every parcel crosses customs, pays international postage and takes longer to arrive. With Matrix, you send inventory to our Los Angeles warehouse in bulk, and US orders ship domestically the same day when they're placed by 2 PM Pacific.

Why use a Los Angeles warehouse for US fulfillment?

Freight from New Zealand crosses the Pacific and lands at the Ports of Los Angeles and Long Beach, the largest port complex in the US and close to our warehouse. An East Coast warehouse adds a cross-country leg before your stock is even on the shelf.

How do Wellington mornings line up with a Los Angeles warehouse?

Wellington is 19 to 21 hours ahead, so your morning is our afternoon of the previous day. The 2 PM Pacific cutoff falls between 9 AM and 11 AM in Wellington, which gives you time to reach our team before it passes.

Can you fulfill US orders from my existing Shopify store?

Yes. We connect your Shopify store through ShipHero WMS, so US orders route to our Los Angeles warehouse automatically while you keep selling in New Zealand.

How do Wellington brands get inventory to Los Angeles?

Most ship by ocean across the Pacific into the Ports of Los Angeles and Long Beach and use air freight into LAX for urgent restocks. Products made in Asia can go straight from the factory to us.

What does US fulfillment cost?

Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day, there are no setup or platform fees, and everything is quoted in US dollars.

How fast can we start shipping US orders?

We onboard brands within 24 to 48 hours. Your store is connected right away, and same-day shipping starts as soon as your inventory arrives in Los Angeles and is counted.

Can Wellington brands launch in the US without a US team?

Yes. Your account manager in Los Angeles handles day-to-day questions, onboarding takes 24 to 48 hours, and orders flow in from Shopify or TikTok Shop US automatically. You run everything from Wellington.

Ready to Grow in the US From Wellington?

Send us your products and volume. Itemized US fulfillment pricing.

Get My QuoteCall (310) 415-7759