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US Fulfillment for Christchurch
Shopify Brands

Christchurch's outdoor, wool and lifestyle brands are made on the South Island and sold worldwide. Our Los Angeles warehouse gives them a US base, shipping US orders the same weekday when they're placed by 2 PM Pacific.

Kraft shipping box with a printed shipping label on a packing table
  • A Los Angeles warehouse for your US orders
  • Same-day shipping by 2 PM Pacific
  • FDA-registered facility
  • No setup fees, priced in US dollars
  • Onboarding in 24 to 48 hours

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees

Get Your US Fulfillment Quote

Itemized pricing, line by line.

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No minimums · No setup fees · No long-term contract

Why Christchurch Brands Choose Matrix

Four Reasons Christchurch Brands Fulfill US Orders With Matrix

  1. 1

    Ship Like a US Brand

    US customers get domestic delivery speed and tracking instead of an international parcel from New Zealand.

  2. 2

    Skip Customs on Every Order

    The US suspended duty-free de minimis entry for low-value parcels in 2025. Import in bulk, then ship each order domestically.

  3. 3

    FDA-Registered Warehouse

    Our Los Angeles facility is FDA registered and ready for cosmetics, supplement and food brands.

  4. 4

    From Lyttelton Across the Pacific

    Ocean freight leaving Lyttelton, Christchurch's port, can cross the Pacific to the Ports of Los Angeles and Long Beach, close to our warehouse.

On This PageHow It WorksBenefitsLaunch PlanComparePricingFAQGet a Quote

How It Works

Start Selling in the US in 3 Steps

  1. 01

    Get Your US Quote

    Tell us your products, volume and how you sell today. You get itemized pricing in US dollars.

  2. 02

    Send Inventory to Los Angeles

    Ship by ocean across the Pacific into the Ports of Los Angeles and Long Beach, or air freight into LAX.

  3. 03

    Ship to US Customers Same Day

    Orders in by 2 PM Pacific ship that day from LA, with tracking sent back to your Shopify store.

Benefits

What Christchurch Brands Get With a US Warehouse

Faster US Delivery

Orders ship domestically from Los Angeles instead of as international parcels from New Zealand.

No Duties on Every Parcel

Import inventory in bulk shipments, then ship orders inside the US with no customs step for your customers.

Easier US Returns

US customers return to a US address. We inspect and restock for $2 per unit, so nothing ships back to New Zealand.

Shopify and TikTok Shop US

Connect your Shopify store and TikTok Shop US, with inventory synced in real time through ShipHero WMS.

Retail and Wholesale Ready

Ship to US retailers like Erewhon and wholesale marketplaces like Faire, with EDI through SPS Commerce.

South Island Brand, US Speed

US customers get domestic tracking and delivery from Los Angeles instead of waiting on a parcel from the South Island.

Your US Launch Plan

How Christchurch Brands Launch in the US With Matrix

Getting Inventory to Los Angeles

New Zealand brands usually ship by ocean across the Pacific or by air for urgent restocks. Both routes land close to our warehouse.

  • Ocean freight into the Ports of LA and Long Beach
  • Air freight into LAX for urgent restocks
  • Factory-direct shipments from Asia
  • Every unit counted in ShipHero on arrival

Running US Orders From Christchurch

Christchurch is 19 hours ahead of Los Angeles from April to late September, 21 hours ahead from November to March, and 20 hours ahead in the few weeks when only one country is on daylight saving. That puts the 2 PM Pacific same-day cutoff between 9 AM and 11 AM the following morning in Christchurch.

  • Orders sync automatically from Shopify
  • Same-day shipping by 2 PM Pacific
  • Stock and orders visible in ShipHero 24/7
  • A US account manager on Pacific time

Side-by-Side

Shipping From New Zealand vs. a US Warehouse With Matrix

Topic
Shipping From New Zealand
Matrix Fulfillment
Why It Matters
Delivery Time
International transit, often a week or more
Domestic shipping from Los Angeles
US shoppers expect fast delivery
Duties and Customs
Customs paperwork on every parcel
Imported in bulk, shipped domestically
Fewer surprise fees for your customers
Returns
Shipped back overseas or written off
Returned to LA, $2 per unit to restock
Returned stock can sell again
Retail and Wholesale
Hard to supply US retailers from abroad
Faire, Erewhon and EDI via SPS Commerce
Opens US wholesale channels
Customer Experience
International tracking and delays
US tracking, same-day dispatch
Better reviews and repeat orders
Contract
12-month lock-in and minimums
Month-to-month, no minimums
You stay because it works, not because you're stuck

Bottom line: South Island brands don't have to choose between staying home and serving US customers well. Matrix ships your US orders from Los Angeles the same weekday.

Built for Shopify Brands Expanding to the US

Shopify, TikTok Shop US and 200+ other integrations connect through ShipHero WMS, so your Christchurch team sees US inventory in real time.

ShopifyShopify PlusTikTok ShopLoop ReturnsWooCommerceAll Integrations

Published Pricing

US Fulfillment Pricing in US Dollars

Real numbers, no gated pricing. Your quote is itemized line by line.

Get My Exact Rate
Pick and Pack
$1.50 per order + $0.35 per additional item
At Volume
As low as $0.50 per order
Storage
$0.25 per bin per day · $0.90 per pallet per day
Receiving
$10 per pallet · $1.50 per mixed carton
Returns
$2 per unit inspected
Setup and Platform Fees
$0

Keep Exploring

More Markets in Australia and New Zealand

US Fulfillment for Sydney Brands

Ship US orders from Los Angeles for Sydney brands.

US Fulfillment for Melbourne Brands

Ship US orders from Los Angeles for Melbourne brands.

US Fulfillment for Brisbane Brands

Ship US orders from Los Angeles for Brisbane brands.

See All Markets →

FAQ

US Fulfillment Questions From Christchurch Brands

Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.

How can a Christchurch brand sell in the USA without its own US warehouse?

Most Christchurch Shopify brands start by shipping US orders from home, but every parcel crosses customs, pays international postage and takes longer to arrive. With Matrix, you send inventory to our Los Angeles warehouse in bulk, and US orders ship domestically the same day when they're placed by 2 PM Pacific.

Why use a Los Angeles warehouse for US fulfillment?

Freight from New Zealand crosses the Pacific and lands at the Ports of Los Angeles and Long Beach, the largest port complex in the US and close to our warehouse. An East Coast warehouse adds a cross-country leg before your stock is even on the shelf.

What time does the Los Angeles cutoff fall in Christchurch?

Orders placed by 2 PM Pacific ship the same weekday. In Christchurch that is between 9 AM and 11 AM the next morning, depending on where each country is in its daylight saving cycle.

Can you fulfill US orders from my existing Shopify store?

Yes. We connect your Shopify store through ShipHero WMS, so US orders route to our Los Angeles warehouse automatically while you keep selling in New Zealand.

Is Matrix FDA registered?

Yes. Matrix is an FDA-registered facility, which matters for New Zealand cosmetics, skincare, supplement and snack brands storing products in the US.

What does US fulfillment cost?

Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day, there are no setup or platform fees, and everything is quoted in US dollars.

Can you handle US returns for Christchurch brands?

Yes. US customers return to our Los Angeles warehouse instead of New Zealand. We inspect each unit for $2, restock what's sellable and report anything damaged, through Loop Returns or your own return forms.

How do Christchurch brands get inventory to Los Angeles?

Most send stock by ocean freight from Lyttelton across the Pacific into the Ports of Los Angeles and Long Beach, with air freight into LAX for urgent restocks. Every unit is counted in ShipHero on arrival.

Ready to Grow in the US From Christchurch?

Send us your products and volume. Itemized US fulfillment pricing.

Get My QuoteCall (310) 415-7759