Lisbon's growing startup and DTC scene, from apparel to ceramics and home goods, uses our Los Angeles warehouse to ship US orders domestically, the same day on weekday orders placed by 2 PM Pacific.

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees
Get Your US Fulfillment Quote
Itemized pricing, line by line.
No minimums · No setup fees · No long-term contract
Why Lisbon Brands Choose Matrix
US customers get domestic delivery speed and tracking instead of an international parcel from Portugal.
The US suspended duty-free de minimis entry for low-value parcels in 2025. Import in bulk, then ship each order domestically.
Our Los Angeles facility is FDA registered and ready for cosmetics, supplement and food brands.
Lisbon is usually 8 hours ahead of LA, so the 2 PM Pacific cutoff lands at 10 PM your time and a full day of US orders ships the same day.
How It Works
01
Tell us your products, volume and how you sell today. You get itemized pricing in US dollars.
02
Ship by air or ocean freight to Los Angeles, or straight from your manufacturer in Asia.
03
Orders in by 2 PM Pacific ship that day from LA, with tracking sent back to your Shopify store.
Benefits
Orders ship domestically from Los Angeles instead of as international parcels from Portugal.
Import inventory in bulk shipments, then ship orders inside the US with no customs step for your customers.
US customers return to a US address. We inspect and restock for $2 per unit, so nothing ships back to Portugal.
Connect your Shopify store and TikTok Shop US, with inventory synced in real time through ShipHero WMS.
Ship to US retailers like Erewhon and wholesale marketplaces like Faire, with EDI through SPS Commerce.
Ceramics and home goods ship in your own boxes and inserts, and every pick is barcode-scanned in ShipHero WMS.
Your US Launch Plan
Portuguese brands send inventory by air or ocean freight, or ship straight from their manufacturer in Asia to Los Angeles.
Lisbon is 8 hours ahead of Los Angeles for most of the year, and 7 hours ahead for two to three weeks in March and about one week from late October to early November, when Europe and the US change clocks on different dates. Weekday orders placed by 2 PM Pacific, which is 10 PM in Lisbon for most of the year, ship from our warehouse the same day.
Side-by-Side
Bottom line: Lisbon brands can sell to the US without moving their team. Matrix ships from Los Angeles while your workday winds down.
Connect your Shopify store once and US orders flow into ShipHero WMS automatically, with tracking and stock levels synced back in real time.
Published Pricing
Real numbers, no gated pricing. Your quote is itemized line by line.
Get My Exact RateFAQ
Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.
Most Lisbon Shopify brands start by shipping US orders from home, but every parcel crosses customs, pays international postage and takes longer to arrive. With Matrix, you send inventory to our Los Angeles warehouse in bulk, and US orders ship domestically the same day when they're placed by 2 PM Pacific.
If your products are made in Asia, they can ship from the factory to the Ports of Los Angeles and Long Beach without routing through Europe first. LA also puts you close to California, one of the biggest DTC markets in the US.
Usually 8 hours: Lisbon is ahead. For two to three weeks in March and about one week from late October to early November, when Europe and the US change clocks on different dates, the gap shrinks to 7 hours. Our same-day cutoff is 2 PM Pacific on weekdays, 10 PM Lisbon time on most days, and ShipHero shows your US stock and orders at any hour.
Yes. We connect your Shopify store through ShipHero WMS, so US orders route to our Los Angeles warehouse automatically while you keep selling in Portugal.
Yes. There are no order minimums and no setup fees, and terms are month-to-month with 30 days' notice. Brands from 50 to 50,000 orders a month use the same pricing structure.
Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day, there are no setup or platform fees, and everything is quoted in US dollars.
We onboard brands within 24 to 48 hours. Your store is connected right away, and same-day shipping starts as soon as your inventory arrives in Los Angeles and is counted.
Yes. We store home goods in bins or on pallets, pack orders in your branded boxes with your inserts and ship weekday orders placed by 2 PM Pacific the same day.
Send us your products and volume. Itemized US fulfillment pricing.