FDA-registered facility · Same-day shipping by 2 PM Pacific
Talk to a human: (310) 415-7759

US Fulfillment for Hamilton
Shopify Brands

Hamilton's food, home and maker brands often grow up next to the Toronto market, then look south. Our Los Angeles warehouse gives them a West Coast base for US orders, shipping the same weekday when orders are in by 2 PM Pacific.

Kraft shipping box with a printed shipping label on a packing table
  • A Los Angeles warehouse for your US orders
  • Same-day shipping by 2 PM Pacific
  • FDA-registered facility
  • No setup fees, priced in US dollars
  • Onboarding in 24 to 48 hours

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees

Get Your US Fulfillment Quote

Itemized pricing, line by line.

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No minimums · No setup fees · No long-term contract

Why Hamilton Brands Choose Matrix

Four Reasons Hamilton Brands Fulfill US Orders With Matrix

  1. 1

    Ship Like a US Brand

    US customers get domestic delivery speed and tracking instead of an international parcel from Canada.

  2. 2

    Skip Customs on Every Order

    The US suspended duty-free de minimis entry for low-value parcels in 2025. Import in bulk, then ship each order domestically.

  3. 3

    FDA-Registered Warehouse

    Our Los Angeles facility is FDA registered and ready for cosmetics, supplement and food brands.

  4. 4

    A Pacific Base for Ontario Brands

    Asia-made products can land at the Ports of Los Angeles and Long Beach and skip the trip to Ontario before they reach US customers.

How It Works

Start Selling in the US in 3 Steps

  1. 01

    Get Your US Quote

    Tell us your products, volume and how you sell today. You get itemized pricing in US dollars.

  2. 02

    Send Inventory to Los Angeles

    Send stock south by cross-border truck or ship straight from your manufacturer to Los Angeles.

  3. 03

    Ship to US Customers Same Day

    Orders in by 2 PM Pacific ship that day from LA, with tracking sent back to your Shopify store.

Benefits

What Hamilton Brands Get With a US Warehouse

Faster US Delivery

Orders ship domestically from Los Angeles instead of as international parcels from Canada.

No Duties on Every Parcel

Import inventory in bulk shipments, then ship orders inside the US with no customs step for your customers.

Easier US Returns

US customers return to a US address. We inspect and restock for $2 per unit, so nothing ships back to Canada.

Shopify and TikTok Shop US

Connect your Shopify store and TikTok Shop US, with inventory synced in real time through ShipHero WMS.

Retail and Wholesale Ready

Ship to US retailers like Erewhon and wholesale marketplaces like Faire, with EDI through SPS Commerce.

End-of-Day Overlap

Our afternoon runs into your evening, so updates on today's US orders reach you before the Hamilton day ends.

Your US Launch Plan

How Hamilton Brands Launch in the US With Matrix

Getting Inventory to Los Angeles

Canadian brands usually send inventory by truck across the border or ship direct from their factory to Los Angeles.

  • Cross-border truck freight to Los Angeles
  • Factory-direct ocean freight from Asia
  • Every unit counted in ShipHero on arrival
  • Restocks planned with your account manager

Running US Orders From Hamilton

Hamilton is on Eastern time, 3 hours ahead of Los Angeles year-round because Ontario and California change clocks on the same dates. Orders placed by 2 PM Pacific, which is 5 PM in Hamilton, ship the same weekday.

  • Orders sync automatically from Shopify
  • Same-day shipping by 2 PM Pacific
  • Stock and orders visible in ShipHero 24/7
  • A US account manager on Pacific time

Side-by-Side

Shipping From Canada vs. a US Warehouse With Matrix

Topic
Shipping From Canada
Matrix Fulfillment
Why It Matters
Delivery Time
International transit, often a week or more
Domestic shipping from Los Angeles
US shoppers expect fast delivery
Duties and Customs
Customs paperwork on every parcel
Imported in bulk, shipped domestically
Fewer surprise fees for your customers
Returns
Shipped back overseas or written off
Returned to LA, $2 per unit to restock
Returned stock can sell again
Retail and Wholesale
Hard to supply US retailers from abroad
Faire, Erewhon and EDI via SPS Commerce
Opens US wholesale channels
Customer Experience
International tracking and delays
US tracking, same-day dispatch
Better reviews and repeat orders
Contract
12-month lock-in and minimums
Month-to-month, no minimums
You stay because it works, not because you're stuck

Bottom line: Hamilton brands can treat the US as a domestic market. Matrix keeps your US stock in Los Angeles and ships it the same weekday.

Built for Shopify Brands Expanding to the US

Shopify, TikTok Shop US and 200+ other integrations connect through ShipHero WMS, so your Hamilton team sees US inventory in real time.

Published Pricing

US Fulfillment Pricing in US Dollars

Real numbers, no gated pricing. Your quote is itemized line by line.

Get My Exact Rate
Pick and Pack
$1.50 per order + $0.35 per additional item
At Volume
As low as $0.50 per order
Storage
$0.25 per bin per day · $0.90 per pallet per day
Receiving
$10 per pallet · $1.50 per mixed carton
Returns
$2 per unit inspected
Setup and Platform Fees
$0

FAQ

US Fulfillment Questions From Hamilton Brands

Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.

How can a Hamilton brand sell in the USA without its own US warehouse?

Most Hamilton Shopify brands start by shipping US orders from home, but every parcel crosses customs, pays international postage and takes longer to arrive. With Matrix, you send inventory to our Los Angeles warehouse in bulk, and US orders ship domestically the same day when they're placed by 2 PM Pacific.

Why use a Los Angeles warehouse for US fulfillment?

Los Angeles puts your stock on the West Coast, where goods made in Asia land at the Ports of Los Angeles and Long Beach. Ship factory-direct to us and your US inventory never has to route through Canada.

When is the same-day cutoff in Hamilton time?

The cutoff is 2 PM Pacific, which is 5 PM in Hamilton every day of the year. Orders in by then ship the same weekday, and ShipHero shows stock and order status around the clock.

Can you fulfill US orders from my existing Shopify store?

Yes. We connect your Shopify store through ShipHero WMS, so US orders route to our Los Angeles warehouse automatically while you keep selling in Canada.

Is Matrix FDA registered?

Yes. Matrix is an FDA-registered facility, which matters for Canadian cosmetics, skincare, supplement and snack brands storing products in the US.

What does US fulfillment cost?

Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day, there are no setup or platform fees, and everything is quoted in US dollars.

Can you build gift sets and bundles for US orders?

Yes. Kits and bundles are built as their own SKUs in ShipHero, so a gift set sells, picks and counts like any other product. Branded boxes and inserts can be added by rule.

Why would a Hamilton brand use a Los Angeles warehouse instead of one near Ontario?

If your goods are made in Asia, LA is where ocean freight lands, so stock reaches our shelves without a cross-country leg. A Los Angeles base also puts you close to California shoppers, and we rate-shop every order across carriers.

Ready to Grow in the US From Hamilton?

Send us your products and volume. Itemized US fulfillment pricing.