Hamilton's food, home and maker brands often grow up next to the Toronto market, then look south. Our Los Angeles warehouse gives them a West Coast base for US orders, shipping the same weekday when orders are in by 2 PM Pacific.

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees
Get Your US Fulfillment Quote
Itemized pricing, line by line.
No minimums · No setup fees · No long-term contract
Why Hamilton Brands Choose Matrix
US customers get domestic delivery speed and tracking instead of an international parcel from Canada.
The US suspended duty-free de minimis entry for low-value parcels in 2025. Import in bulk, then ship each order domestically.
Our Los Angeles facility is FDA registered and ready for cosmetics, supplement and food brands.
Asia-made products can land at the Ports of Los Angeles and Long Beach and skip the trip to Ontario before they reach US customers.
How It Works
01
Tell us your products, volume and how you sell today. You get itemized pricing in US dollars.
02
Send stock south by cross-border truck or ship straight from your manufacturer to Los Angeles.
03
Orders in by 2 PM Pacific ship that day from LA, with tracking sent back to your Shopify store.
Benefits
Orders ship domestically from Los Angeles instead of as international parcels from Canada.
Import inventory in bulk shipments, then ship orders inside the US with no customs step for your customers.
US customers return to a US address. We inspect and restock for $2 per unit, so nothing ships back to Canada.
Connect your Shopify store and TikTok Shop US, with inventory synced in real time through ShipHero WMS.
Ship to US retailers like Erewhon and wholesale marketplaces like Faire, with EDI through SPS Commerce.
Our afternoon runs into your evening, so updates on today's US orders reach you before the Hamilton day ends.
Your US Launch Plan
Canadian brands usually send inventory by truck across the border or ship direct from their factory to Los Angeles.
Hamilton is on Eastern time, 3 hours ahead of Los Angeles year-round because Ontario and California change clocks on the same dates. Orders placed by 2 PM Pacific, which is 5 PM in Hamilton, ship the same weekday.
Side-by-Side
Bottom line: Hamilton brands can treat the US as a domestic market. Matrix keeps your US stock in Los Angeles and ships it the same weekday.
Shopify, TikTok Shop US and 200+ other integrations connect through ShipHero WMS, so your Hamilton team sees US inventory in real time.
Published Pricing
Real numbers, no gated pricing. Your quote is itemized line by line.
Get My Exact RateFAQ
Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.
Most Hamilton Shopify brands start by shipping US orders from home, but every parcel crosses customs, pays international postage and takes longer to arrive. With Matrix, you send inventory to our Los Angeles warehouse in bulk, and US orders ship domestically the same day when they're placed by 2 PM Pacific.
Los Angeles puts your stock on the West Coast, where goods made in Asia land at the Ports of Los Angeles and Long Beach. Ship factory-direct to us and your US inventory never has to route through Canada.
The cutoff is 2 PM Pacific, which is 5 PM in Hamilton every day of the year. Orders in by then ship the same weekday, and ShipHero shows stock and order status around the clock.
Yes. We connect your Shopify store through ShipHero WMS, so US orders route to our Los Angeles warehouse automatically while you keep selling in Canada.
Yes. Matrix is an FDA-registered facility, which matters for Canadian cosmetics, skincare, supplement and snack brands storing products in the US.
Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day, there are no setup or platform fees, and everything is quoted in US dollars.
Yes. Kits and bundles are built as their own SKUs in ShipHero, so a gift set sells, picks and counts like any other product. Branded boxes and inserts can be added by rule.
If your goods are made in Asia, LA is where ocean freight lands, so stock reaches our shelves without a cross-country leg. A Los Angeles base also puts you close to California shoppers, and we rate-shop every order across carriers.
Send us your products and volume. Itemized US fulfillment pricing.