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US Fulfillment for Gold Coast
Shopify Brands

The Gold Coast's surf, swim and activewear labels design for the beach and sell everywhere. Our Los Angeles warehouse gives them a US base near California's coast, shipping US orders the same weekday when they're placed by 2 PM Pacific.

Kraft shipping box with a printed shipping label on a packing table
  • A Los Angeles warehouse for your US orders
  • Same-day shipping by 2 PM Pacific
  • FDA-registered facility
  • No setup fees, priced in US dollars
  • Onboarding in 24 to 48 hours

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees

Get Your US Fulfillment Quote

Itemized pricing, line by line.

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No minimums · No setup fees · No long-term contract

Why Gold Coast Brands Choose Matrix

Four Reasons Gold Coast Brands Fulfill US Orders With Matrix

  1. 1

    Ship Like a US Brand

    US customers get domestic delivery speed and tracking instead of an international parcel from Australia.

  2. 2

    Skip Customs on Every Order

    The US suspended duty-free de minimis entry for low-value parcels in 2025. Import in bulk, then ship each order domestically.

  3. 3

    FDA-Registered Warehouse

    Our Los Angeles facility is FDA registered and ready for cosmetics, supplement and food brands.

  4. 4

    Ready for the US Summer Season

    Ship swim and summer ranges to LA ahead of the US season, so they're on the shelf when the Northern Hemisphere warms up.

On This PageHow It WorksBenefitsLaunch PlanComparePricingFAQGet a Quote

How It Works

Start Selling in the US in 3 Steps

  1. 01

    Get Your US Quote

    Tell us your products, volume and how you sell today. You get itemized pricing in US dollars.

  2. 02

    Send Inventory to Los Angeles

    Ship by ocean across the Pacific into the Ports of Los Angeles and Long Beach, or air freight into LAX.

  3. 03

    Ship to US Customers Same Day

    Orders in by 2 PM Pacific ship that day from LA, with tracking sent back to your Shopify store.

Benefits

What Gold Coast Brands Get With a US Warehouse

Faster US Delivery

Orders ship domestically from Los Angeles instead of as international parcels from Australia.

No Duties on Every Parcel

Import inventory in bulk shipments, then ship orders inside the US with no customs step for your customers.

Easier US Returns

US customers return to a US address. We inspect and restock for $2 per unit, so nothing ships back to Australia.

Shopify and TikTok Shop US

Connect your Shopify store and TikTok Shop US, with inventory synced in real time through ShipHero WMS.

Retail and Wholesale Ready

Ship to US retailers like Erewhon and wholesale marketplaces like Faire, with EDI through SPS Commerce.

Opposite Seasons, One Plan

Your winter is the US summer. Plan restocks with your account manager so US and Australian demand never compete for the same stock.

Your US Launch Plan

How Gold Coast Brands Launch in the US With Matrix

Getting Inventory to Los Angeles

Australian brands usually ship by ocean across the Pacific or by air for urgent restocks. Both routes land close to our warehouse.

  • Ocean freight into the Ports of LA and Long Beach
  • Air freight into LAX for urgent restocks
  • Factory-direct shipments from Asia
  • Every unit counted in ShipHero on arrival

Running US Orders From the Gold Coast

Queensland doesn't use daylight saving, so the Gold Coast is 17 hours ahead of Los Angeles from March to early November and 18 hours ahead from November to March. The 2 PM Pacific same-day cutoff falls at 7 AM or 8 AM the next morning on the Gold Coast.

  • Orders sync automatically from Shopify
  • Same-day shipping by 2 PM Pacific
  • Stock and orders visible in ShipHero 24/7
  • A US account manager on Pacific time

Side-by-Side

Shipping From Australia vs. a US Warehouse With Matrix

Topic
Shipping From Australia
Matrix Fulfillment
Why It Matters
Delivery Time
International transit, often a week or more
Domestic shipping from Los Angeles
US shoppers expect fast delivery
Duties and Customs
Customs paperwork on every parcel
Imported in bulk, shipped domestically
Fewer surprise fees for your customers
Returns
Shipped back overseas or written off
Returned to LA, $2 per unit to restock
Returned stock can sell again
Retail and Wholesale
Hard to supply US retailers from abroad
Faire, Erewhon and EDI via SPS Commerce
Opens US wholesale channels
Customer Experience
International tracking and delays
US tracking, same-day dispatch
Better reviews and repeat orders
Contract
12-month lock-in and minimums
Month-to-month, no minimums
You stay because it works, not because you're stuck

Bottom line: Gold Coast brands can keep designing for two hemispheres. Matrix holds your US stock in Los Angeles and ships it the same weekday.

Built for Shopify Brands Expanding to the US

Shopify, TikTok Shop US and 200+ other integrations connect through ShipHero WMS, so your Gold Coast team sees US inventory in real time.

ShopifyShopify PlusTikTok ShopLoop ReturnsWooCommerceAll Integrations

Published Pricing

US Fulfillment Pricing in US Dollars

Real numbers, no gated pricing. Your quote is itemized line by line.

Get My Exact Rate
Pick and Pack
$1.50 per order + $0.35 per additional item
At Volume
As low as $0.50 per order
Storage
$0.25 per bin per day · $0.90 per pallet per day
Receiving
$10 per pallet · $1.50 per mixed carton
Returns
$2 per unit inspected
Setup and Platform Fees
$0

Keep Exploring

More Markets in Australia and New Zealand

US Fulfillment for Canberra Brands

Ship US orders from Los Angeles for Canberra brands.

US Fulfillment for Hobart Brands

Ship US orders from Los Angeles for Hobart brands.

US Fulfillment for Auckland Brands

Ship US orders from Los Angeles for Auckland brands.

See All Markets →

FAQ

US Fulfillment Questions From Gold Coast Brands

Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.

How can a Gold Coast brand sell in the USA without its own US warehouse?

Most Gold Coast Shopify brands start by shipping US orders from home, but every parcel crosses customs, pays international postage and takes longer to arrive. With Matrix, you send inventory to our Los Angeles warehouse in bulk, and US orders ship domestically the same day when they're placed by 2 PM Pacific.

Why use a Los Angeles warehouse for US fulfillment?

Freight from Australia crosses the Pacific and lands at the Ports of Los Angeles and Long Beach, the largest port complex in the US and close to our warehouse. An East Coast warehouse adds a cross-country leg before your stock is even on the shelf.

What is the time difference between the Gold Coast and Los Angeles?

The Gold Coast is 17 hours ahead from March to early November and 18 hours ahead the rest of the year, because only California changes its clocks. Orders placed by 2 PM Pacific ship the same weekday.

Can you fulfill US orders from my existing Shopify store?

Yes. We connect your Shopify store through ShipHero WMS, so US orders route to our Los Angeles warehouse automatically while you keep selling in Australia.

How should Gold Coast brands time US restocks around the seasons?

Seasons run opposite in the two hemispheres, so it helps to send summer ranges to Los Angeles ahead of the US warm months. Your account manager can plan inbound shipments so stock is counted and live before demand picks up.

What does US fulfillment cost?

Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day, there are no setup or platform fees, and everything is quoted in US dollars.

How fast can we start shipping US orders?

We onboard brands within 24 to 48 hours. Your store is connected right away, and same-day shipping starts as soon as your inventory arrives in Los Angeles and is counted.

Can Gold Coast swimwear and activewear brands handle US returns?

Yes. US customers send returns to our Los Angeles warehouse through Loop Returns or your own return forms. We inspect each unit for $2, restock what's sellable and report anything damaged.

Ready to Grow in the US From the Gold Coast?

Send us your products and volume. Itemized US fulfillment pricing.

Get My QuoteCall (310) 415-7759