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US Fulfillment for Canberra
Shopify Brands

Canberra's independent makers and online brands often sell well beyond the capital. Our Los Angeles warehouse lets them serve US customers like a local business, shipping the same weekday on orders placed by 2 PM Pacific.

Kraft shipping box with a printed shipping label on a packing table
  • A Los Angeles warehouse for your US orders
  • Same-day shipping by 2 PM Pacific
  • FDA-registered facility
  • No setup fees, priced in US dollars
  • Onboarding in 24 to 48 hours

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees

Get Your US Fulfillment Quote

Itemized pricing, line by line.

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No minimums · No setup fees · No long-term contract

Why Canberra Brands Choose Matrix

Four Reasons Canberra Brands Fulfill US Orders With Matrix

  1. 1

    Ship Like a US Brand

    US customers get domestic delivery speed and tracking instead of an international parcel from Australia.

  2. 2

    Skip Customs on Every Order

    The US suspended duty-free de minimis entry for low-value parcels in 2025. Import in bulk, then ship each order domestically.

  3. 3

    FDA-Registered Warehouse

    Our Los Angeles facility is FDA registered and ready for cosmetics, supplement and food brands.

  4. 4

    Through the Port, Across the Pacific

    Canberra is inland, so exports leave through a coastal port anyway. From there, ocean freight crosses to the Ports of Los Angeles and Long Beach.

On This PageHow It WorksBenefitsLaunch PlanComparePricingFAQGet a Quote

How It Works

Start Selling in the US in 3 Steps

  1. 01

    Get Your US Quote

    Tell us your products, volume and how you sell today. You get itemized pricing in US dollars.

  2. 02

    Send Inventory to Los Angeles

    Ship by ocean across the Pacific into the Ports of Los Angeles and Long Beach, or air freight into LAX.

  3. 03

    Ship to US Customers Same Day

    Orders in by 2 PM Pacific ship that day from LA, with tracking sent back to your Shopify store.

Benefits

What Canberra Brands Get With a US Warehouse

Faster US Delivery

Orders ship domestically from Los Angeles instead of as international parcels from Australia.

No Duties on Every Parcel

Import inventory in bulk shipments, then ship orders inside the US with no customs step for your customers.

Easier US Returns

US customers return to a US address. We inspect and restock for $2 per unit, so nothing ships back to Australia.

Shopify and TikTok Shop US

Connect your Shopify store and TikTok Shop US, with inventory synced in real time through ShipHero WMS.

Retail and Wholesale Ready

Ship to US retailers like Erewhon and wholesale marketplaces like Faire, with EDI through SPS Commerce.

One Login for US Stock

See US inventory, orders and tracking in ShipHero from Canberra, with the same live numbers our warehouse team works from.

Your US Launch Plan

How Canberra Brands Launch in the US With Matrix

Getting Inventory to Los Angeles

Australian brands usually ship by ocean across the Pacific or by air for urgent restocks. Both routes land close to our warehouse.

  • Ocean freight into the Ports of LA and Long Beach
  • Air freight into LAX for urgent restocks
  • Factory-direct shipments from Asia
  • Every unit counted in ShipHero on arrival

Running US Orders From Canberra

Canberra and Los Angeles both use daylight saving but switch on different dates, so Canberra is 17 to 19 hours ahead: 17 hours from April to early October, 18 hours in the weeks around each change, and 19 hours from November to March. The 2 PM Pacific cutoff falls between 7 AM and 9 AM the next morning in Canberra.

  • Orders sync automatically from Shopify
  • Same-day shipping by 2 PM Pacific
  • Stock and orders visible in ShipHero 24/7
  • A US account manager on Pacific time

Side-by-Side

Shipping From Australia vs. a US Warehouse With Matrix

Topic
Shipping From Australia
Matrix Fulfillment
Why It Matters
Delivery Time
International transit, often a week or more
Domestic shipping from Los Angeles
US shoppers expect fast delivery
Duties and Customs
Customs paperwork on every parcel
Imported in bulk, shipped domestically
Fewer surprise fees for your customers
Returns
Shipped back overseas or written off
Returned to LA, $2 per unit to restock
Returned stock can sell again
Retail and Wholesale
Hard to supply US retailers from abroad
Faire, Erewhon and EDI via SPS Commerce
Opens US wholesale channels
Customer Experience
International tracking and delays
US tracking, same-day dispatch
Better reviews and repeat orders
Contract
12-month lock-in and minimums
Month-to-month, no minimums
You stay because it works, not because you're stuck

Bottom line: Canberra brands can serve US customers like a local business. Matrix stores your stock in Los Angeles and ships US orders the same weekday.

Built for Shopify Brands Expanding to the US

Shopify, TikTok Shop US and 200+ other integrations connect through ShipHero WMS, so your Canberra team sees US inventory in real time.

ShopifyShopify PlusTikTok ShopLoop ReturnsWooCommerceAll Integrations

Published Pricing

US Fulfillment Pricing in US Dollars

Real numbers, no gated pricing. Your quote is itemized line by line.

Get My Exact Rate
Pick and Pack
$1.50 per order + $0.35 per additional item
At Volume
As low as $0.50 per order
Storage
$0.25 per bin per day · $0.90 per pallet per day
Receiving
$10 per pallet · $1.50 per mixed carton
Returns
$2 per unit inspected
Setup and Platform Fees
$0

Keep Exploring

More Markets in Australia and New Zealand

US Fulfillment for Hobart Brands

Ship US orders from Los Angeles for Hobart brands.

US Fulfillment for Auckland Brands

Ship US orders from Los Angeles for Auckland brands.

US Fulfillment for Wellington Brands

Ship US orders from Los Angeles for Wellington brands.

See All Markets →

FAQ

US Fulfillment Questions From Canberra Brands

Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.

How can a Canberra brand sell in the USA without its own US warehouse?

Most Canberra Shopify brands start by shipping US orders from home, but every parcel crosses customs, pays international postage and takes longer to arrive. With Matrix, you send inventory to our Los Angeles warehouse in bulk, and US orders ship domestically the same day when they're placed by 2 PM Pacific.

Why use a Los Angeles warehouse for US fulfillment?

Freight from Australia crosses the Pacific and lands at the Ports of Los Angeles and Long Beach, the largest port complex in the US and close to our warehouse. An East Coast warehouse adds a cross-country leg before your stock is even on the shelf.

How far ahead of Los Angeles is Canberra?

Between 17 and 19 hours, depending on the time of year, because Australia and the US change clocks on different dates. The 2 PM Pacific same-day cutoff falls between 7 AM and 9 AM in Canberra.

Can you fulfill US orders from my existing Shopify store?

Yes. We connect your Shopify store through ShipHero WMS, so US orders route to our Los Angeles warehouse automatically while you keep selling in Australia.

Is Matrix FDA registered?

Yes. Matrix is an FDA-registered facility, which matters for Australian cosmetics, skincare, supplement and snack brands storing products in the US.

What does US fulfillment cost?

Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day, there are no setup or platform fees, and everything is quoted in US dollars.

Can a small Canberra brand afford a US 3PL?

We work with brands shipping 50 to 50,000 orders a month on the same pricing structure, with no order minimums, no setup fees and month-to-month terms on 30 days' notice.

How do Canberra brands get inventory to Los Angeles?

Stock usually travels to a coastal port such as Sydney and then crosses the Pacific by ocean freight to the Ports of Los Angeles and Long Beach. Air freight into LAX works for urgent restocks, and products made in Asia can ship factory-direct.

Ready to Grow in the US From Canberra?

Send us your products and volume. Itemized US fulfillment pricing.

Get My QuoteCall (310) 415-7759