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US Fulfillment for Zurich
Shopify Brands

Zurich's premium skincare, wellness and lifestyle brands use our FDA-registered Los Angeles warehouse to give US customers a domestic, premium delivery experience, shipped the same day on weekday orders by 2 PM Pacific.

Kraft shipping box with a printed shipping label on a packing table
  • A Los Angeles warehouse for your US orders
  • Same-day shipping by 2 PM Pacific
  • FDA-registered facility
  • No setup fees, priced in US dollars
  • Onboarding in 24 to 48 hours

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees

Get Your US Fulfillment Quote

Itemized pricing, line by line.

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No minimums · No setup fees · No long-term contract

Why Zurich Brands Choose Matrix

Four Reasons Zurich Brands Fulfill US Orders With Matrix

  1. 1

    Ship Like a US Brand

    US customers get domestic delivery speed and tracking instead of an international parcel from Switzerland.

  2. 2

    Skip Customs on Every Order

    The US suspended duty-free de minimis entry for low-value parcels in 2025. Import in bulk, then ship each order domestically.

  3. 3

    FDA-Registered Warehouse

    Our Los Angeles facility is FDA registered and ready for cosmetics, supplement and food brands.

  4. 4

    Premium Unboxing, Every Order

    Premium Swiss brands sell on presentation. We pack with your branded boxes, inserts and gift notes on every US order.

On This PageHow It WorksBenefitsLaunch PlanComparePricingFAQGet a Quote

How It Works

Start Selling in the US in 3 Steps

  1. 01

    Get Your US Quote

    Tell us your products, volume and how you sell today. You get itemized pricing in US dollars.

  2. 02

    Send Inventory to Los Angeles

    Ship by air or ocean freight to Los Angeles, or straight from your manufacturer in Asia.

  3. 03

    Ship to US Customers Same Day

    Orders in by 2 PM Pacific ship that day from LA, with tracking sent back to your Shopify store.

Benefits

What Zurich Brands Get With a US Warehouse

Faster US Delivery

Orders ship domestically from Los Angeles instead of as international parcels from Switzerland.

No Duties on Every Parcel

Import inventory in bulk shipments, then ship orders inside the US with no customs step for your customers.

Easier US Returns

US customers return to a US address. We inspect and restock for $2 per unit, so nothing ships back to Switzerland.

Shopify and TikTok Shop US

Connect your Shopify store and TikTok Shop US, with inventory synced in real time through ShipHero WMS.

Retail and Wholesale Ready

Ship to US retailers like Erewhon and wholesale marketplaces like Faire, with EDI through SPS Commerce.

Clear US Dollar Costs

Every fee is itemized in US dollars, so a Zurich finance team can see US fulfillment costs without franc or euro conversions in the quote.

Your US Launch Plan

How Zurich Brands Launch in the US With Matrix

Getting Inventory to Los Angeles

Swiss brands send inventory by air or ocean freight, or ship straight from their manufacturer in Asia to Los Angeles.

  • Air freight into LAX
  • Ocean freight into the Ports of LA and Long Beach
  • Factory-direct shipments from Asia
  • Every unit counted in ShipHero on arrival

Running US Orders From Zurich

Zurich is 9 hours ahead of Los Angeles for most of the year, and 8 hours ahead for two to three weeks in March and about one week from late October to early November, when Europe and the US change clocks on different dates. Weekday orders placed by 2 PM Pacific, which is 11 PM in Zurich for most of the year, ship from our warehouse the same day.

  • Orders sync automatically from Shopify
  • Same-day shipping by 2 PM Pacific
  • Stock and orders visible in ShipHero 24/7
  • A US account manager on Pacific time

Side-by-Side

Shipping From Switzerland vs. a US Warehouse With Matrix

Topic
Shipping From Switzerland
Matrix Fulfillment
Why It Matters
Delivery Time
International transit, often a week or more
Domestic shipping from Los Angeles
US shoppers expect fast delivery
Duties and Customs
Customs paperwork on every parcel
Imported in bulk, shipped domestically
Fewer surprise fees for your customers
Returns
Shipped back overseas or written off
Returned to LA, $2 per unit to restock
Returned stock can sell again
Retail and Wholesale
Hard to supply US retailers from abroad
Faire, Erewhon and EDI via SPS Commerce
Opens US wholesale channels
Customer Experience
International tracking and delays
US tracking, same-day dispatch
Better reviews and repeat orders
Contract
12-month lock-in and minimums
Month-to-month, no minimums
You stay because it works, not because you're stuck

Bottom line: Zurich brands charge for quality and need fulfillment that matches. Matrix ships every US order in your packaging, scanned and tracked, from Los Angeles.

Built for Shopify Brands Expanding to the US

Connect your Shopify store once and US orders flow into ShipHero WMS automatically, with tracking and stock levels synced back in real time.

ShopifyShopify PlusTikTok ShopLoop ReturnsWooCommerceAll Integrations

Published Pricing

US Fulfillment Pricing in US Dollars

Real numbers, no gated pricing. Your quote is itemized line by line.

Get My Exact Rate
Pick and Pack
$1.50 per order + $0.35 per additional item
At Volume
As low as $0.50 per order
Storage
$0.25 per bin per day · $0.90 per pallet per day
Receiving
$10 per pallet · $1.50 per mixed carton
Returns
$2 per unit inspected
Setup and Platform Fees
$0

Keep Exploring

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US Fulfillment for Oslo Brands

Ship US orders from Los Angeles for Oslo brands.

US Fulfillment for Helsinki Brands

Ship US orders from Los Angeles for Helsinki brands.

US Fulfillment for Brussels Brands

Ship US orders from Los Angeles for Brussels brands.

See All Markets →

FAQ

US Fulfillment Questions From Zurich Brands

Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.

How can a Zurich brand sell in the USA without its own US warehouse?

Most Zurich Shopify brands start by shipping US orders from home, but every parcel crosses customs, pays international postage and takes longer to arrive. With Matrix, you send inventory to our Los Angeles warehouse in bulk, and US orders ship domestically the same day when they're placed by 2 PM Pacific.

Why use a Los Angeles warehouse for US fulfillment?

If your products are made in Asia, they can ship from the factory to the Ports of Los Angeles and Long Beach without routing through Europe first. LA also puts you close to California, one of the biggest DTC markets in the US.

What is the time difference between Zurich and Los Angeles?

Usually 9 hours: Zurich is ahead. For two to three weeks in March and about one week from late October to early November, when Europe and the US change clocks on different dates, the gap shrinks to 8 hours. Our same-day cutoff is 2 PM Pacific on weekdays, 11 PM Zurich time on most days, and ShipHero shows your US stock and orders at any hour.

Can you fulfill US orders from my existing Shopify store?

Yes. We connect your Shopify store through ShipHero WMS, so US orders route to our Los Angeles warehouse automatically while you keep selling in Switzerland.

How is Matrix priced for a Swiss brand?

Everything is quoted in US dollars: pick and pack from $1.50 per order plus $0.35 per additional item, bin storage at $0.25 per day, and no setup or platform fees. Postage is separate.

What does US fulfillment cost?

Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day, there are no setup or platform fees, and everything is quoted in US dollars.

How fast can we start shipping US orders?

We onboard brands within 24 to 48 hours. Your store is connected right away, and same-day shipping starts as soon as your inventory arrives in Los Angeles and is counted.

Can Zurich skincare brands ship US orders from Los Angeles?

Yes. We store skincare in our FDA-registered Los Angeles facility, track lots and expiration dates with FEFO picking and ship weekday orders placed by 2 PM Pacific the same day.

Ready to Grow in the US From Zurich?

Send us your products and volume. Itemized US fulfillment pricing.

Get My QuoteCall (310) 415-7759