US Fulfillment for Liverpool

Shopify Brands

Most Liverpool Shopify brands start by shipping US orders from home, but every parcel crosses customs, pays international postage and takes longer to arrive. With Matrix, you send inventory to our Los Angeles warehouse in bulk, and US orders ship domestically the same day when they're placed by 2 PM Pacific.

If your products are made in Asia, they can ship from the factory to the Ports of Los Angeles and Long Beach without routing through the UK first. LA also puts you close to California, one of the biggest DTC markets in the US.

Liverpool is normally 8 hours ahead of Los Angeles (7 hours for two to three weeks in March and about one week from late October to early November, when Europe and the US change clocks on different dates). Your morning is our late night, so most brands handle questions in their late afternoon, when our day starts. Orders placed by 2 PM Pacific on weekdays, usually 10 PM Liverpool time, ship the same day.

Yes. We connect your Shopify store through ShipHero WMS, so US orders route to our Los Angeles warehouse automatically while you keep selling in the UK.

Yes. Matrix is an FDA-registered facility, and we track lots and expiration dates with FEFO picking for cosmetics and skincare.

Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day, there are no setup or platform fees, and everything is quoted in US dollars.

We onboard brands within 24 to 48 hours. Your store is connected right away, and same-day shipping starts as soon as your inventory arrives in Los Angeles and is counted.

Most send bulk shipments by ocean or air freight, or ship factory-direct from Asia into the Ports of Los Angeles and Long Beach. We receive at $10 per pallet or $1.50 per mixed carton and count every unit in ShipHero.