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Get a QuoteCall (310) 415-7759

US Fulfillment for Hong Kong
Shopify Brands

Hong Kong's fashion, accessories and skincare brands use our Los Angeles warehouse to ship US orders domestically, picked and packed overnight their time and shipped the same day on weekday orders placed by 2 PM Pacific.

Skincare bottles and jars arranged on a marble surface
  • A Los Angeles warehouse for your US orders
  • Same-day shipping by 2 PM Pacific
  • FDA-registered facility
  • No setup fees, priced in US dollars
  • Onboarding in 24 to 48 hours

99.8% order accuracy across 1M+ orders · Month-to-month, no setup fees

Get Your US Fulfillment Quote

Itemized pricing, line by line.

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No minimums · No setup fees · No long-term contract

Why Hong Kong Brands Choose Matrix

Four Reasons Hong Kong Brands Fulfill US Orders With Matrix

  1. 1

    Ship Like a US Brand

    US customers get domestic delivery speed and tracking instead of an international parcel from Hong Kong.

  2. 2

    Skip Customs on Every Order

    The US suspended duty-free de minimis entry for low-value parcels in 2025. Import in bulk, then ship each order domestically.

  3. 3

    FDA-Registered Warehouse

    Our Los Angeles facility is FDA registered and ready for cosmetics, supplement and food brands.

  4. 4

    Dollar-Pegged, Easy to Plan

    The Hong Kong dollar is pegged to the US dollar, so our itemized US dollar pricing is simple to plan around.

On This PageHow It WorksBenefitsLaunch PlanComparePricingFAQGet a Quote

How It Works

Start Selling in the US in 3 Steps

  1. 01

    Get Your US Quote

    Tell us your products, volume and how you sell today. You get itemized pricing in US dollars.

  2. 02

    Send Inventory to Los Angeles

    Ship by ocean across the Pacific into the Ports of Los Angeles and Long Beach, or air freight into LAX.

  3. 03

    Ship to US Customers Same Day

    Orders in by 2 PM Pacific ship that day from LA, with tracking sent back to your Shopify store.

Benefits

What Hong Kong Brands Get With a US Warehouse

Faster US Delivery

Orders ship domestically from Los Angeles instead of as international parcels from Hong Kong.

No Duties on Every Parcel

Import inventory in bulk shipments, then ship orders inside the US with no customs step for your customers.

Easier US Returns

US customers return to a US address. We inspect and restock for $2 per unit, so nothing ships back to Hong Kong.

Shopify and TikTok Shop US

Connect your Shopify store and TikTok Shop US, with inventory synced in real time through ShipHero WMS.

Retail and Wholesale Ready

Ship to US retailers like Erewhon and wholesale marketplaces like Faire, with EDI through SPS Commerce.

US Orders Done Before You Wake

With Hong Kong 15 to 16 hours ahead, the day's US orders have shipped from Los Angeles by the time your office opens.

Your US Launch Plan

How Hong Kong Brands Launch in the US With Matrix

Getting Inventory to Los Angeles

Hong Kong brands usually ship by ocean across the Pacific or by air for urgent restocks. Both routes land close to our warehouse.

  • Ocean freight into the Ports of LA and Long Beach
  • Air freight into LAX for urgent restocks
  • Factory-direct shipments from across Asia
  • Every unit counted in ShipHero on arrival

Running US Orders From Hong Kong

Hong Kong is 16 hours ahead of Los Angeles from early November to mid-March and 15 hours ahead while the US is on daylight saving time, because Hong Kong does not change its clocks. Weekday orders placed by 2 PM Pacific, which is 5 AM or 6 AM the next morning in Hong Kong, ship from our warehouse the same US day.

  • Orders sync automatically from Shopify
  • Same-day shipping by 2 PM Pacific
  • Stock and orders visible in ShipHero 24/7
  • A US account manager on Pacific time

Side-by-Side

Shipping From Hong Kong vs. a US Warehouse With Matrix

Topic
Shipping From Hong Kong
Matrix Fulfillment
Why It Matters
Delivery Time
International transit, often a week or more
Domestic shipping from Los Angeles
US shoppers expect fast delivery
Duties and Customs
Customs paperwork on every parcel
Imported in bulk, shipped domestically
Fewer surprise fees for your customers
Returns
Shipped back overseas or written off
Returned to LA, $2 per unit to restock
Returned stock can sell again
Retail and Wholesale
Hard to supply US retailers from abroad
Faire, Erewhon and EDI via SPS Commerce
Opens US wholesale channels
Customer Experience
International tracking and delays
US tracking, same-day dispatch
Better reviews and repeat orders
Contract
12-month lock-in and minimums
Month-to-month, no minimums
You stay because it works, not because you're stuck

Bottom line: Hong Kong brands can run US fulfillment overnight, in a currency that tracks the US dollar. Matrix ships every order from Los Angeles.

Built for Shopify Brands Expanding to the US

Shopify, TikTok Shop, Loop Returns and 200+ other integrations connect through ShipHero WMS, keeping US stock accurate on every channel.

ShopifyShopify PlusTikTok ShopLoop ReturnsWooCommerceAll Integrations

Published Pricing

US Fulfillment Pricing in US Dollars

Real numbers, no gated pricing. Your quote is itemized line by line.

Get My Exact Rate
Pick and Pack
$1.50 per order + $0.35 per additional item
At Volume
As low as $0.50 per order
Storage
$0.25 per bin per day · $0.90 per pallet per day
Receiving
$10 per pallet · $1.50 per mixed carton
Returns
$2 per unit inspected
Setup and Platform Fees
$0

Keep Exploring

More Markets in Asia

US Fulfillment for Taipei Brands

Ship US orders from Los Angeles for Taipei brands.

US Fulfillment for Osaka Brands

Ship US orders from Los Angeles for Osaka brands.

US Fulfillment for Busan Brands

Ship US orders from Los Angeles for Busan brands.

See All Markets →

FAQ

US Fulfillment Questions From Hong Kong Brands

Still unsure? Call (310) 415-7759 and talk to the team that packs your orders.

How can a Hong Kong brand sell in the USA without its own US warehouse?

Most Hong Kong Shopify brands start by shipping US orders from home, but every parcel crosses customs, pays international postage and takes longer to arrive. With Matrix, you send inventory to our Los Angeles warehouse in bulk, and US orders ship domestically the same day when they're placed by 2 PM Pacific.

Why use a Los Angeles warehouse for US fulfillment?

Freight from Hong Kong crosses the Pacific and lands at the Ports of Los Angeles and Long Beach, the largest port complex in the US and close to our warehouse. An East Coast warehouse adds a cross-country leg before your stock is even on the shelf.

How does the time difference between Hong Kong and Los Angeles affect shipping?

Hong Kong is 15 hours ahead of Los Angeles during US daylight saving time and 16 hours ahead the rest of the year. Our same-day cutoff of 2 PM Pacific lands at 5 AM or 6 AM the next morning in Hong Kong, so US orders are picked and packed while your team sleeps, and ShipHero shows the results when you wake up.

Can you fulfill US orders from my existing Shopify store?

Yes. We connect your Shopify store through ShipHero WMS, so US orders route to our Los Angeles warehouse automatically while you keep selling in Hong Kong.

Can Hong Kong accessories brands ship small, high-value items?

Yes. Accessories are stored in bins at $0.25 per bin per day, and every pick is barcode-scanned in ShipHero WMS, with 99.8% order accuracy.

What does US fulfillment cost?

Pick and pack starts at $1.50 per order plus $0.35 per additional item, dropping as low as $0.50 per order at volume. Bin storage is $0.25 per day, there are no setup or platform fees, and everything is quoted in US dollars.

How fast can we start shipping US orders?

We onboard brands within 24 to 48 hours. Your store is connected right away, and same-day shipping starts as soon as your inventory arrives in Los Angeles and is counted.

How do Hong Kong brands get inventory to Los Angeles?

Most ship by ocean across the Pacific into the Ports of Los Angeles and Long Beach, close to our warehouse, or by air freight into LAX for urgent restocks. Factories elsewhere in Asia can ship to us directly.

Ready to Grow in the US From Hong Kong?

Send us your products and volume. Itemized US fulfillment pricing.

Get My QuoteCall (310) 415-7759